Veröffentlicht am 20.12.2023 auf Expedia
it's was the WORST hotel I have been to in a long while! This hotel should be -10 stars. It was filthy, rude staff, NOISY, and under construction. When I say construction I mean out right Jack Hammering, wall breaking, in the floor below. there are 3 floors under construction simultaneously.
The elevators are always on hold by the construction people. The elevators took 10 minutes to get one to go down to the 1st floor. The elevators had boxes in them and there wasn't enough room for everyone waiting the 10 minutes.
Most of the staff was horrific. EXCEPT The maintenance man AND Conney, was able to get the drilling and Jack The maintenance man was FINALLY able to get the Hammering to stop at 7:00 pm. Unfortunately he could not get the AC or Heat to work.
When I called the front desk l, they put me on hold until I hung up and called back over and over this went on!
When they did finally answer they told me I had to suck it up and deal with the cold and incessant noise!
I had to BEG for a blanket there wasn't any in the room. It was 15 degrees outside and the room was so cold!
This place was bad nothing worked! No coffee, fridge didn't work! There wasn't a Microwave in the room. If you needed to heat anything up you had to wait 15 minutes for the elevators AND go to front desk to use it. This hotel is Soooooo AWFUL, save yourself the GRIEF, go somewhere else
Kommentar von Hotelmanagement
21.12.2023 von dh, Hotelmanagement
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