Ok online it said indoor pool they arent a indoor pool and the breakfast lets say i didn't eat any of it. They workers were very nice. The bed bout killed me though it was way to firm for my liking.
Kommentar von Hotelmanagement
13.01.2024 von Customer Service, Hotelmanagement
Rachel, thank you for the review. The information regarding the pool appears to have caused a misunderstanding for which we apologize. We're pleased you found our team members to be friendly. Here at Hyatt Place Louisville East, we aim to provide a range of breakfast options to cater to all tastes. We're sorry if they were not to your preference. We get diverse feedback regarding the bed firmness, it is unfortunate that it was not to your liking. Your comments assist us in improving our offerings and comfort levels, and we appreciate your valued insights. We hope to have the chance to better serve you in the future.