Veröffentlicht am 04.12.2023 auf Hotels
Comfort at a price - since we last stayed, they have implemented a car parking charge probably to pay for the cost of the new door locks that the receptionist took pains to tell us had been out in recently,
We were even told that although the tea and coffee were complimentary, we would t be able to get any more !
Should have been wonderful quality for that but only mediocre.
Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
Kommentar von Hotelmanagement
06.12.2023 von Nicky & The Team at Riviera Mackay, Hotelmanagement
Hello Anonymous, We advise guests of the upgrade to door locks & access panels as they are different from previous hardware. Additional amenities & services can be purchased from Reception during staffed hours. We are in progress of changing over the pedal bins to larger bins in the kitchens. Thank you for your patrionage.