Basierend auf 927 geprüften Bewertungen
4,4 Sauberkeit der Zimmer
4,4 Service
4,3 Komfort der Zimmer
4,2 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 09.08.2023 auf Expedia
Sauber, ruhig, Personal sehr nett, Zimmer groß, beim Frühstück wäre etwas mehr Auswahl wünschenswert! Aber ansonsten alles ok!
Kommentar von Hotelmanagement
10.08.2023 von Best Western Staff , Hotelmanagement
Thank you so much we appreciate you
von einem verifizierten Reisenden
Veröffentlicht am 20.06.2023 auf Hotels
Kommentar von Hotelmanagement
22.06.2023 von Manager, Hotelmanagement
Dear Guest,It was our privilege to earn your business and we hope to host you again on your next trip.
von einem verifizierten Reisenden
Veröffentlicht am 23.01.2024 auf Hotels
Kommentar von Hotelmanagement
27.01.2024 von Manager, Hotelmanagement
Hello Donald,We are thrilled to hear that you had a fantastic experience during your stay! Our team works hard to provide exceptional service and create memorable stays for our guests. We hope to welcome you back soon!
von einem verifizierten Reisenden
Veröffentlicht am 23.01.2024 auf Expedia
Their coffee, fruit, cookies setup off hours is second to none in my travel experience.
Kommentar von Hotelmanagement
25.01.2024 von Manager, Hotelmanagement
Hello Thomas, Thank you for your compliments on our coffee, fruit, and cookies setup. We are delighted to hear that it exceeded your expectations and made a positive impression during your stay with us. Your feedback is truly appreciated and we hope to welcome you back soon for another exceptional experience.
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
The lady at the desk was very nice upon check in and I went to the room which 2 of the lamps had burnt out light bulbs. No extra linens and when I requested a few blankets because the room was cold, and the wall unit thermometer didn’t work, the man at the desk told me “well it’s Saturday and house keeping is short so we don’t have any more blankets.” And when I asked if someone could show me how to turn on the thermometer he told me it was either the wall unit or the other unit by the window that controls the heat. Nothing about that cold dark 1st story room down the hall from the banquet room should cost 390 after tax. But it is what it is and I won’t be returning again.
Kommentar von Hotelmanagement
25.01.2024 von Manager, Hotelmanagement
Hello Ryan, Thank you for your feedback. We apologize for the inconvenience you experienced with the lamps and the availability of extra linens during your stay. Our staff strives to provide excellent service, and we are sorry if their response did not meet your expectations. We appreciate you bringing these issues to our attention, and we will address them with our team to ensure a better experience for our future guests. If you have any further concerns, please contact our management directly. We value your feedback and hope to have the opportunity to welcome you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Orbitz
Nice stay. Good room. Heat was an issue. New heaters were installed and thermostat did not work. Called front desk and they said maintenance said to adjust floor model not thermostat. Quick response but a lack of communication. Otherwise recommend.
Kommentar von Hotelmanagement
20.01.2024 von Manager, Hotelmanagement
Hello DAVID,Thank you for sharing your experience with us. We appreciate your recommendation and are glad to hear that you had a nice stay and enjoyed your room. We apologize for any inconvenience caused by the issue with the heaters and the lack of communication. Your feedback will be shared with our team to ensure better coordination in the future. We hope to welcome you back again in the future for an even better experience.
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Expedia
Kommentar von Hotelmanagement
20.01.2024 von Manager, Hotelmanagement
Hello Stewart,We are delighted to hear that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we strive to provide exceptional service to all of our guests. Should you have any further feedback or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.
von einem verifizierten Reisenden aus Harker Heights
Veröffentlicht am 16.01.2024 auf Expedia
Kommentar von Hotelmanagement
17.01.2024 von Manager, Hotelmanagement
Hello James,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back in the near future for another outstanding stay.
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Expedia
Kommentar von Hotelmanagement
17.01.2024 von Manager, Hotelmanagement
Hello Kerianne,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority and we are pleased to know that we met your expectations. Should you have any future needs or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional experience.
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Expedia
Kommentar von Hotelmanagement
17.01.2024 von Manager, Hotelmanagement
Hello Michael,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future for another exceptional stay.
