Menaggio Centrale, Menaggio, Italy Bewertungen

Hello Laurie, Thank you for writing to us and we are very sorry to hear that you were disappointed with Menaggio Centrale.. Firstly, this is a self-catering apartment, therefore we do not provide cooking condiments or shampoo etc. It's unfortunately not a hotel so we do rely on guests providing their own. :) We are pleased that the management company resolved the electrical issue immediately. We pride ourselves on responding promptly to guest questions. It was just one switch to turn the circuit back on, so would have taken a matter of seconds. If you were truly disappointed about this home, we would have advised you to move to an alternative home, however you never requested this. Just for future information, if any of our guests are unhappy, firstly we will try and rectify the issue, and second we will offer an alternative. We are however pleased that this apartment has a good rating from many other guests. This is an apartment in a brilliant central location with heaps of space, spectacular lake views and private parking. We hope you still took home some very happy memories of Lake Como.

Dear guest, Thank you very much for your lovely review of Menaggio Centrale. We are pleased to read that you have enjoyed your stay and were happy with the apartment and the very convenient location and would stay here again. We will forward your suggestion for improvement to our service team in Menaggio. Thank you for staying with us.