Noisy next door neighbor and no sound proofing to compensate. Hard partying in the middle of the night.
No cable TV
No dining facility--under renovation
Kommentar von Hotelmanagement
11.12.2023 von The SoFLA team , Hotelmanagement
Dear Carolyn, we immediately sent security to the unit and was told that the party next to your unit was not overly loud and ask to please just be a little more quiet, which they did do. TV had cable, but it was not a smart TV, which is what you asked if the unit had and lastly, the hotel sits in the heart of Coconut Grove, where it boasts over 30 different restaurants to choose from, just a few steps from the hotel and our guests love the variety of places to eat. We are sorry you did not enjoy your stay but we feel the review is unfair since you did get exactly what was booked at a great rate.