Basierend auf 1.038 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
3,9 Service
3,6 Komfort der Zimmer
3,7 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden aus Naters
Veröffentlicht am 06.08.2023 auf Ebookers
Freundliches Personal und immer gute Musik und Stimmung im Bar / Restaurant.
Parkmöglichkeiten sind begrenzt.
Kommentar von Hotelmanagement
08.08.2023 von Front Desk Team , Hotelmanagement
Thank you so much for the amazing review, please come back soon!
von einem verifizierten Reisenden
Veröffentlicht am 05.06.2023 auf Expedia
For that what we received was the hotel to expensive, unfortunately
Kommentar von Hotelmanagement
14.06.2023 von Front Desk Team , Hotelmanagement
I apologize for the experience you had and we look forward to improving our services
von einem verifizierten Reisenden
Veröffentlicht am 20.04.2023 auf Hotels
Kommentar von Hotelmanagement
21.04.2023 von Front Desk Team, Hotelmanagement
I apologize for the experience you had here at the hotel. We look forward to improving our services not only for you but for any new guests that stay with us.
von einem verifizierten Reisenden aus Marktoberdorf
Veröffentlicht am 10.01.2023 auf Expedia
Kälteinbruch 3 Tage in Miami: Das Hotelzimmer besaß keine Heizung, das Zimmer war 17 Grad kalt. Heizlüfter wurde uns erst nach 2 Tage gebracht. Wir saßen mit Anorak beim Frühstuck. Die Klimaanlage konnte nicht auf Warmluft eingestellt werden. Die Dusche mit Warmwasser wurde erst am dritten Tag aktiviert.
Kommentar von Hotelmanagement
11.01.2023 von Fernando Guest Services Manager, Hotelmanagement
Thank you for the comments Franz, We take every comment to heart so that we may better our services for you and future guests. Miami is not ready for snap colds, it's usually hot year around. This was something out of our control and we did the best we could with what we had available at the moment. All heaters were bought out everywhere. But we understand your frustrations and we apologize for the inconvenience. Until then, safe travels.
von einem verifizierten Reisenden
Veröffentlicht am 26.05.2022 auf Expedia
Recht gute Lage am South Beach zu erschwinglichem Preis. Geräumiges, aber etwas spartanisches Zimmer.
Für unsere Zwecke absolut ausreichend. Allerdings sah dad Wasser im pool nicht so sauber aus, deshalb sind wir lieber nicht rein.Waren allerdings immer Leute drin, wahrscheinlich kiloweise Sonnenschutz drin.
Kommentar von Hotelmanagement
09.06.2022 von Fairwind Hotel Team, Hotelmanagement
Hello Bernhard,
Thank you for your feedback, It's very important for us
von einem verifizierten Reisenden
Gute Idee
Veröffentlicht am 14.01.2022 auf HotelsSehr netter Empfang.
Zimmer sind gut.
Kommentar von Hotelmanagement
22.01.2022 von Fairwind Hotel Team, Hotelmanagement
Hello MIchael,
We appreciate your feedback! Comeback soon!
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Expedia
During our stay, the issues started from the time we walked in with the unaccommodating staff. No one seemed to be able to speak good English, and we ended up leaving for the day because we couldn’t get a firm answer as to when our room will be ready other than check in being at four. We returned at four the room is still not ready And had to wait until about 530 to get into a room. During which time we went to the the pool which was dirty around the pool and chairs were old and breaking. Bartenders English on roof was not great and wa difficult to order drinks but she was very nice. When we finally got to our room there was no waters, the front desk does not provide water either they told me where cvs was. Also no hot water i shower or heat in room.
While at desk asking about things at one point there was someone next time fora whole extra night because they did not check out precisely on time. Horrible service, unsafe gross area, bad hotel. Almost left and paid for another hotel
Kommentar von Hotelmanagement
20.01.2024 von Guest Service Team, Hotelmanagement
Dear Eric, Thank you for staying with us at Fairwind Hotel Miami and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback from you that allows us to improve our hotel each day. Please allow us to express our sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our hotel in order to prevent any future occurrences. We hope to have the opportunity of welcoming you back to re-experience Fairwind Hotel Miami in the near future. Regards, Guest Service Team
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Expedia
Kommentar von Hotelmanagement
23.01.2024 von Guest Service Team, Hotelmanagement
Dear Edina, Thank you for staying with us at The Fairwind Hotel and for sharing your kind comments. We can't wait to welcome you back soon! Regards Guest Service Team
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Expedia
Amazing hotel. Me and my boyfriend stay here for 4 nights and it was worth it. The room was cozy and even though is on the main road of ocean it was quiet. I will definely book this place again
Kommentar von Hotelmanagement
16.01.2024 von Guest Service Team, Hotelmanagement
Dear Guest, Thank you for staying with us at the Fairwind Hotel Miami and for sharing your kind comments! I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. We can't wait to welcome you back soon! Regards, Guest Services Team.
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Hotels
Kommentar von Hotelmanagement
23.01.2024 von Guest Service Team, Hotelmanagement
Dear Guest, Thank you for staying with us at The Fairwind Hotel and for sharing your kind comments. We can't wait to welcome you back soon! Regards Guest Service Team
