Kommentar von Hotelmanagement
25.07.2023 von Sviatlana Mushavets, Hotelmanagement
Dear Lohrenz,Thank you for choosing Hampton by Hilton Minsk during your trip to Minsk!We appreciate you taking the time to share the impressions of your stay and your feedback. It is very important for us to get your opinion, as we always do our best to improve the service. We sincerely apologize that not all your expectations were met during your stay at our hotel. Please, be informed that in accordance with Belarusian legislation we only accept payments in National currency, which is Belarusian Ruble. We converted the amount confirmed in your reservation in Belarusian Rubles according to the exchange rate set by the National Bank of the Republic of Belarus and charged your card in Belarusian Rubles. The card issuing bank then converted the amount charged in Belarusian Rubles into your account currency applying its currency exchange rate. Thus, the difference in the amount could occur. We are looking forward to welcoming you soon at the Hampton by Hilton Minsk! Sincerely,Sviatlana MushavetsGuest Operation Manager