Basierend auf 930 geprüften Bewertungen
4,2 Sauberkeit der Zimmer
4,3 Service
4,4 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 17.08.2023 auf Expedia
Verry close to the nightlife, good breakfasts!
Kommentar von Hotelmanagement
19.08.2023 von Customer Service, Hotelmanagement
Rachele, we're thrilled you enjoyed your stay at Holiday Inn Express Nashville Downtown. It's fantastic you appreciated our convenient location and delightful breakfast offerings. We can't wait to offer you another memorable stay soon.
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
Rooms were clean and mattresses were comfortable. Nice breakfast bar. Great evening appetizers with live music. Only complaint was valet service. Two old ladies and not the slightest gesture to help with bags.
Kommentar von Hotelmanagement
23.01.2024 von Customer Service, Hotelmanagement
Donna, thank you for sharing such a positive experience at Holiday Inn Express Nashville Downtown. We're thrilled to hear that the cleanliness of the rooms, the comfort of the mattresses, our delicious breakfast bar, and the evening entertainment exceeded your expectations. Your feedback about the valet service is noted. We're dedicated to improving our service, and we'll ensure your comments about luggage assistance are addressed with our team members. We appreciate your feedback and look forward to welcoming you back.
von einem verifizierten Reisenden aus MIAMI
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
11.02.2024 von Customer Service, Hotelmanagement
Stephanina, we're delighted you had such a wonderful experience at Holiday Inn Express Nashville Downtown. We're eager to welcome you once more for another outstanding experience!
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Hotels
Kommentar von Hotelmanagement
23.01.2024 von Customer Service, Hotelmanagement
Thank you for the 8/10 rating!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Holiday Inn Express Nashville Downtown. Thank you again for sharing!
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Customer Service, Hotelmanagement
We appreciate your lovely rating, Amanda!The satisfaction of our guests is important to us so we can't wait to see you back again at Holiday Inn Express Nashville Downtown soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Expedia
Better windows, but, the bed was great!
Kommentar von Hotelmanagement
21.01.2024 von Customer Service, Hotelmanagement
Cheryl, we appreciate the feedback. The comfort of our guests is a priority at the Holiday Inn Express Nashville Downtown and we're happy you found the bed to your liking. As we continually aim to improve, your suggestions regarding the windows will be taken into consideration. We hope to have you back soon for a more enjoyable stay.
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Expedia
Could hear everthing from the passing cars to the shouting from the street… might want to invest in better windows
Kommentar von Hotelmanagement
21.01.2024 von Customer Service, Hotelmanagement
Cheryl, it's evident from your feedback that some outside noises caused a disruption during your stay. We continually strive to deliver a supremely comfortable experience and regret that this wasn't your experience. Rest assured, we are looking into possible improvements. We appreciate your suggestion and hope you give us another chance to exceed your expectations.
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Expedia
When arrived staff was super friendly and prompt. Though… two of our pillows one had a massive stain and the other had blood stain on it. In the shower there was no shampoo the bottle was empty.
Kommentar von Hotelmanagement
21.01.2024 von Customer Service, Hotelmanagement
Cheryl, it's great to hear that our team members were friendly and quick to assist you upon arrival. However, it's concerning to hear about your less than satisfactory experience with the cleanliness and amenities in your room. We assure you that this isn't typical and will address these aspects diligently. Apologies for any inconvenience, and we hope to provide a better experience in the future.
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Expedia
Kommentar von Hotelmanagement
21.01.2024 von Customer Service, Hotelmanagement
Thank you for the great rating, Alicia!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Holiday Inn Express Nashville Downtown. We'd like to share an even better experience with you soon.
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Expedia
Kommentar von Hotelmanagement
20.01.2024 von Customer Service, Hotelmanagement
Jesus, thank you for the excellent score you've provided for Holiday Inn Express Nashville Downtown. It's wonderful to know your stay was enjoyable. We look forward to welcoming you back on your next visit to Nashville. Safe travels!
