Basierend auf 63 geprüften Bewertungen
3,4 Sauberkeit der Zimmer
3,7 Service
3,6 Komfort der Zimmer
3,2 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Average hotel close to airport
Veröffentlicht am 16.01.2024 auf HotelsBooked a 2 queen bed room for 3 adults, and received a 1 king bed room. Told that there are no double bed rooms left. Called hotels.com for some kind of accommodation for that night, and issue was not resolved. Hotel is average with nothing to write home about.
Kommentar von Hotelmanagement
09.03.2024 von Roni , Hotelmanagement
Ami,Thank you for taking time to review your stay. I'm sorry to hear that there was some confusion on your room type. I am happy that we were able to accommodate you. As the new Owner/Mgmt Co, we appreciate your patience & understanding while we work hard to bring our Guests a fresh, New Hotel Preston Nashville Airport. We hope to see you in the future!
von einem verifizierten Reisenden
Veröffentlicht am 03.01.2024 auf Expedia
Kommentar von Hotelmanagement
09.03.2024 von Roni , Hotelmanagement
Tabitha, Thank you for taking time to review your stay. My awesome Team & I strive to provide a great Guest experience & are thrilled to see that perfect "5"! We look forward to seeing you the next time your travels bring you our way!
von einem verifizierten Reisenden aus Jackson
Veröffentlicht am 03.01.2024 auf Expedia
I know this hotel is going through renovations I been coming here for over two years for work but I sure hope they hold onto their 2 bartenders Brandon and James. Those 2 are the only reasons I come to this hotel.
Kommentar von Hotelmanagement
17.03.2024 von Melvin, Hotelmanagement
Charles, thank you for your review. We appreciate your feedback on our awesome staff. Yes, those two James and Brandon, are here to stay. We hope to see you again soon
von einem verifizierten Reisenden aus Taft
Veröffentlicht am 24.12.2023 auf Expedia
Very good food and bar. When we booked it said free parking & airport shuttle. That was not the case.
Kommentar von Hotelmanagement
17.03.2024 von Melvin , Hotelmanagement
Thank you for your response we value your feedback. Please come back visit with us soon!
von einem verifizierten Reisenden
Veröffentlicht am 22.12.2023 auf Expedia
Staff was not helpful upon check in, immediately told me they couldn’t find me without trying. another lady decided to find me through a portal and got my info. apparently also merging as a marriott hotel. hotel is very very old and beat up. hotel room is living in the 80s. extremely need some care. don’t stay here
Kommentar von Hotelmanagement
17.03.2024 von Melvin, Hotelmanagement
Johnanthan, thank you for your response of your guest experience. Yes, the property is undergoing renovations and branding to a Marriott property, so that we could revamped our guest rooms into something every guest would enjoy. We hope to have you back soon, to see the chances the property is making.
von einem verifizierten Reisenden
Hotel Preston
Veröffentlicht am 17.12.2023 auf HotelsThe hotel is extremely dated. Room was clean. My room had a desk but no chair at all so only place to sit was on the bed. TV came on but every channel had no signal. There was paint drips in the floor in the bathroom. The tub was porcelain and was busted. Bed was comfortable.
Kommentar von Hotelmanagement
17.03.2024 von Melvin Bass, Hotelmanagement
Gina, thank you for taking the time to share your experience with us. We value your feedback and we will use the information as an example to improve our guest experience as we work towards completing our active renovations
von einem verifizierten Reisenden
This hotel has declined a lot since 2021.
Veröffentlicht am 12.12.2023 auf HotelsThis hotel has gone considerably down hill. This used to be my favorite hotel in the whole Nashville area. Elevator was out of order 70% of the time. Our hotel room floor was wet around the fridge. The shower curtain was in bad shape and dirty. The room doors has to be slammed to close. The only 2 positives for the room was, the sheets were clean and the bed was comfy. We had to use the service elevator to go up and down to our room. The bartender Brandon is absolutely amazing.
Kommentar von Hotelmanagement
17.03.2024 von Melvin Bass, Hotelmanagement
Amy, thank you for taking the time to share your thoughts with us. Since you stay with us the property has undergone new management and we are in the process of renovating the entire property as well as becoming a branded property. With this we plan to bring a better guest experience for our loyal return as well as new guest in the upcoming months. We hope to see you again soon.
von einem verifizierten Reisenden
Veröffentlicht am 10.12.2023 auf Expedia
Kommentar von Hotelmanagement
12.12.2023 von Hotel Preston, Hotelmanagement
Thank you for your review, Giancarlo. We hope you enjoyed your stay with us! Feel free to reach out to hotel management if you would like to discuss more specifically details of your stay. We take all reviews seriously and hope that the next time you stay with us you will have an even better experience!
von einem verifizierten Reisenden
Veröffentlicht am 09.12.2023 auf Expedia
Kommentar von Hotelmanagement
09.03.2024 von Roni , Hotelmanagement
Aaron, Thank you for taking time to review your stay. I'm happy to see that you enjoyed your time with us! We look forward to seeing you the next time you visit our beautiful city!
von einem verifizierten Reisenden
Veröffentlicht am 09.12.2023 auf Expedia
Kommentar von Hotelmanagement
09.03.2024 von Roni , Hotelmanagement
Aaron, Thank you for taking time to review your stay. I'm thrilled to see that you enjoyed your time with us! We look forward to seeing you the next time your travels bring you our way!
