Basierend auf 241 geprüften Bewertungen
3,9 Sauberkeit der Zimmer
3,6 Service
3,8 Komfort der Zimmer
3,9 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden aus Zurich
Veröffentlicht am 10.02.2019 auf Ebookers
The room we had was very clean and nice.
It was a cery uncomplicated check in and check out.
We had some trouble with the temperature though. The first night it was very hot in the room , the AC was not working and it was a struggle to open the windows because the blinds were broken. The second night it was freezing and you wouldn’t get it any warmer.
Overall we were satisfied with our stay.
Kommentar von Hotelmanagement
10.02.2019 von Elen, Hotelmanagement
Thank you, Rachel, for your feedback. We'd like to apologize for any inconvenience you faced during your stay and hope that regardless of this you still had a wonderful time.
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für Private Veranstaltungvon einem verifizierten Reisenden
Great location
Veröffentlicht am 02.04.2018 auf HotelsGreat location. Nice neighborhood, very quiet. Catch the trolley one block away and go straight to Bourbon St and the French Quarter. Coffeehouse down the street and markets a little further. No need for a car. The bed was very comfortable, the bathroom a little small, nice wood floors, plenty of light. Super speed wi-fi. Good value for money.
Kommentar von Hotelmanagement
03.04.2018 von Zian, Hotelmanagement
Hi Walter! The team is very thankful that you have posted this review and we are very happy that you had a spectacular stay. Please feel free to return whenever you would like! :)
von einem verifizierten Reisenden
Veröffentlicht am 08.11.2023 auf Expedia
The place is beautiful and right on the trolley line. Walking distance to many great restaurants
Kommentar von Hotelmanagement
09.11.2023 von Brian, Team Hosteeva, Hotelmanagement
Hi Erica! Thank you for staying with us and giving us a perfect rating. We hope your next stay is just around the corner!
von einem verifizierten Reisenden
Veröffentlicht am 30.10.2023 auf Expedia
The building has been renovated and is a beautiful place. Keypads to enter the building and our room made access easy. The remote control for the television was for a different tv and the space was smaller than the photos indicated.
However, the worst part was a fight that broke out on the floor below us. It appeared to be a domestic dispute. It escalated rapidly and I called the only number that was given to us. It was the Hosteeva customer service number located in CA. We were in NOLA. She said she would call the property manager that was located in town and I requested that she call me back so I would know it was reported. We never heard back from her and no one reached out to us to follow up. Considering their rules for noise are clearly stated on signs in the house, we found it very unnerving that they clearly do not enforce their rules and there is no property manager nearby. There are at least 14 rooms in the building. The only two that were occupied appeared to be ours and the one below us where the dispute took place. It was extremely unsettling and we felt unsafe.
Kommentar von Hotelmanagement
31.10.2023 von Lily, Team Hosteeva, Hotelmanagement
I'm truly sorry to hear about the unsettling experience you had during your stay, Dennis. Safety and comfort are of utmost importance, and it's concerning to hear that the issue was not resolved as you'd expect. We take your feedback seriously and will work on ensuring that such situations are handled better in the future. We appreciate your valuable input and hope to have another chance to accommodate you and make your future stay more enjoyable.
von einem verifizierten Reisenden
Veröffentlicht am 24.10.2023 auf Expedia
Management concern clearly efficient profit over ‘Service’ (non-existent).
Kommentar von Hotelmanagement
25.10.2023 von Brian, Team Hosteeva, Hotelmanagement
Hi Ronald. Thanks for sharing your review. We are sad to know you feel that way after your stay with us. As was discussed during the conversation you had with one of our representatives over the phone, we never had an intention to bother you. Moreover, as the payment didn't go through initially due to system issue, we decided to contact you instead of trying to charge again for privacy and security reasons. Hope this helps to address your concerns. Take care and safe travels!
von einem verifizierten Reisenden
Veröffentlicht am 21.10.2023 auf Expedia
It was good and all, just wish there was more toilet paper, sheets, towels, instead of one of each.
Kommentar von Hotelmanagement
22.10.2023 von Brian, Team Hosteeva, Hotelmanagement
Hi Anthony! Thank you for staying with us and giving us a perfect rating. As a short-term rental, we provide mentioned items one time only as a courtesy upon arrival. However, we will definitely forward your comments to the property management to be considered for the future improvements. Looking forward to hosting you again in the future for another enjoyable experience!
von einem verifizierten Reisenden
Veröffentlicht am 15.10.2023 auf Hotels
Kommentar von Hotelmanagement
17.10.2023 von Lea, Hotelmanagement
Thank you for your rating, Bill. We're sorry to hear that your experience wasn't up to your expectations. If you have any specific feedback or concerns you'd like to share, please feel free to reach out to us. We're always looking to improve and make our guests' experiences better.
von einem verifizierten Reisenden
Veröffentlicht am 04.10.2023 auf Expedia
Kommentar von Hotelmanagement
25.10.2023 von Brian, Team Hosteeva, Hotelmanagement
Hi Aaron! Thank you for staying with us and giving us a perfect rating. Our place aims to provide a truly unique experience. We hope your next stay is just around the corner.
von einem verifizierten Reisenden
Veröffentlicht am 27.09.2023 auf Orbitz
Kommentar von Hotelmanagement
29.09.2023 von Safe Travels, Carrie, Team Hosteeva, Hotelmanagement
Thank you for staying with us, Robert. We're glad you had a positive stay with us. We'd love to have you again.
von einem verifizierten Reisenden aus Lowell
Veröffentlicht am 25.09.2023 auf Expedia
Great Service and Clean Room.
Kommentar von Hotelmanagement
27.09.2023 von Carrie, Team Hosteeva, Hotelmanagement
Thank you for taking the time to leave your positive feedback, Jose. We're delighted to hear that you had a great experience with our service, and that your room was clean and comfortable. Your satisfaction is our priority, and we look forward to serving you again in the future.
