The pool and seating area around the pool was not cleaned daily. I could tell that the pool water had not been filtered or chemical check done during our stay. It just gave an iky nasty feeling while being there. Also there should be a pool bar service offered. It’s way too hot to not want to indulge in the pool, but when you look at the up keep of the area it’s not inviting to say the least.
Kommentar von Hotelmanagement
04.08.2023 von Doug, Hotelmanagement
Hello Candice,We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this.Please also be aware that we are currently undergoing a complete renovation of all of our guestrooms and our courtyard. The hotel plans to re-open in early September, 2023 with all of these new renovations. Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!