Basierend auf 953 geprüften Bewertungen
3,7 Sauberkeit der Zimmer
3,6 Service
3,9 Komfort der Zimmer
3,6 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 02.12.2023 auf Expedia
Die Sauberkeit des Zimmers war leider nicht so toll. Bei Ankuft lagen mehrere Haare auf dem Badboden. Das Bettlaken hatte Flecken. Am 3. Tag lagen abends, bei Rückkehr ins Hotel, Pommes auf dem Nachttisch. Haben die Reinigungskräfte auf unseren Betten zu Mittag gegessen? Fenster waren undicht und der Straßenlärm war sehr laut zu hören.
Kommentar von Hotelmanagement
24.12.2023 von Ricardo, Hotelmanagement
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
von einem verifizierten Reisenden
Veröffentlicht am 22.10.2023 auf Expedia
Great hotel, great location, 100 m away from the subway station, express line A to Manhattan needs 10 minutes to get there
Kommentar von Hotelmanagement
27.10.2023 von Ricardo, Hotelmanagement
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
von einem verifizierten Reisenden
Veröffentlicht am 25.09.2023 auf Expedia
!!!!!!Vorsichtig!!!!Attention Theft
Wir haben das Hotel im September besucht.
Als wir am Abend wiedergekommen sind, war eine Tasche weg in der Schmuck und Medikamente waren. Nach Rücksprache mit der Rezeption, hat die Putzfrau die Tasche weggeschmissen. Warum wirft man Wertsachen in den Müll? Am nächsten Tag( auch der Rückreisetag) haben wir die Situation dem Manager erklärt, ihm unsere Daten gegeben.. er wollte sich wieder melden, wenn er Nähers wüsste. Wir haben nochmal versucht Kontakt aufzunehmen, da keine Rückmeldung kam. Keine Antwort auf Emails…
Sehr unfreundlich und nicht kooperativ
Kommentar von Hotelmanagement
13.11.2023 von Masani, Hotelmanagement
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
von einem verifizierten Reisenden
Veröffentlicht am 12.08.2023 auf Expedia
I forgot my cell phone in my room, no response to emails or phone calls. I would never again book these Hotel!
Kommentar von Hotelmanagement
13.08.2023 von ashley, Hotelmanagement
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BROOKLYN DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Hotels
Very relaxing. Hot tub wasn’t working but the sauna, steam room n pool were perfect.
Kommentar von Hotelmanagement
25.02.2024 von Ricardo, Hotelmanagement
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Expedia
Kommentar von Hotelmanagement
25.02.2024 von Ricardo, Hotelmanagement
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Hotels
Kommentar von Hotelmanagement
25.02.2024 von Ricardo, Hotelmanagement
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Expedia
The hotel rooms at this property were in TERRIBLE condition!! Nothing like the photos, it’s a hotel catfish. We left after checkin for the Ace Hotel next door which is very nice, more expensive but worth not staying in a room that looked worn, torn, dismal and felt depressing. The room was small and you could clearly hear every conversation through the walls. Also the locks on the door were all clearly tampered with and “repaired”, so we also didn’t feel safe there either. Would never recommend anyone stay here who values cleanliness, aesthetics, safety, and quiet.
Kommentar von Hotelmanagement
25.02.2024 von Ricardo, Hotelmanagement
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Expedia
Kommentar von Hotelmanagement
25.02.2024 von Ricardo, Hotelmanagement
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Expedia
Needs some upgrades.
Price of room wasn't worth it.
Kommentar von Hotelmanagement
25.02.2024 von Ricardo, Hotelmanagement
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
