Basierend auf 2.206 geprüften Bewertungen
3,8 Sauberkeit der Zimmer
3,8 Service
3,7 Komfort der Zimmer
3,5 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 03.11.2023 auf Expedia
Wir waren das 5 Mal im Yotel New York. Leider dauerte unser Check In dieses mal fast 20 min. Auf meine Nachfrage sagte man nur, man habe unsere Reservierung gefunden. Wir hatten auch Zimmer mit Stadtblick gebucht und wurde leider nur in den unteren Bereichen eingebucht. Von der Lage sind wir aber immer gerne in diesem Hotel
Kommentar von Hotelmanagement
03.11.2023 von Jorge Tito, Hotelmanagement
Dear Manuela,Thank you so much for staying with us.We really appreciate you taking the time to rate your experience and share with all future guests.Really appreciate your loyalty.I take this opportunity to inform our guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…Another great feature of our hotel is entertainment, we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.One good tip about the room views, best views, CORNER QUEEN.Looking forward to having a chance to serve you even better in the future.Sincerely,Jorge Tito
von einem verifizierten Reisenden
Veröffentlicht am 13.10.2023 auf Expedia
Kommentar von Hotelmanagement
15.10.2023 von Jorge Tito, Hotelmanagement
Dear Virginia, Thank you so much for staying with us.We really appreciate you taking the time to rate your experience and share with all future guests. Glad to read you had a good stay. would be good to know where we can Improve as you rated your stay a 4/5 and we always look for 5/5.I take this opportunity to inform our guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…Another great feature of our hotel is entertainment, we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.One good tip about the room views, best views, CORNER QUEEN.Looking forward to having a chance to serve you better in the future.Sincerely,Jorge Tito
von einem verifizierten Reisenden
Veröffentlicht am 11.06.2023 auf Expedia
Das Hotel ist zweckmäßig und hat eine sehr gute Lage. Den Check in und den Check out kann man unkompliziert selbst machen. Das Zimmer ist auf dem ersten Blick ok, wir hatten ein großes Bett und ein Hochbett. Man sollte jetzt nicht mit der Lupe suchen gehen, dann findet man schon die eine oder andere Ecke , aber das finde ICH jetzt nicht weiter wild. Was ich gut fand : es gab eine Menge Steckdosen, der Ausblick war schön und man konnte unser Bett ein- und ausfahren, das hat etwas Platz geschaffen. Nicht so gut: das Zimmer war für 3 Personen allgemein zu klein. Es gab keinen Kleiderschrank, lediglich 4-5 Bügel. Die Klimaanlage war genau am Kopf des Hochbettes , also konnte man die nachts nicht wirklich nutzen und bei offenem
Fenster lässt es sich kaum
Schlafen, da es außen wirklich sehr laut ist. Selbst mit geschlossenem Fenster ist es ziemlich laut. Klo und Dusche waren einfach als Glaskasten mitten im Zimmer und es gab nur eine Schiebetür. Privatsphäre beim
Geschäft gleich null. Je nachdem mit wem
Man sich das Zimmer teilt , kann dies schon unangenehm sein. Alles in allem ist mir immer die Lage wichtiger und im
Zimmer verbringt man eh nicht so viel Zeit , also würde ich das Yotel durchaus empfehlen, wenn man nicht super empfindlich ist.
Kommentar von Hotelmanagement
13.06.2023 von Jorge Tito, Hotelmanagement
Dear Pamela,Thank you for staying with us and for taking the time to give us feedback about your experience.I appreciate your points which help us to work on improvements in the future.I would say regarding the design and the size of the room, is something every guest should look at before booking, as it is publicly exposed, on our site with our photos or by other guest's photos.Remember we have room from 175 to 750 Sqft, so the room size is a guest option.Great to read about our location, is definitely a plus.We can provide more hungers in the room, I would like to take this opportunity to tell all our potential guests, that things like this are very easy to fix, we just need to be told.I take this opportunity to inform all our future guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…and share Information about the entertainment we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.Looking forward to welcoming you back, very soon.Sincerely,Jorge Tito
von einem verifizierten Reisenden
Veröffentlicht am 19.05.2023 auf Expedia
Kommentar von Hotelmanagement
20.05.2023 von Jorge Tito, Hotelmanagement
Dear Angela,Thank you for staying with and for sharing your rate, I can see your 3/5 which for us means an OK stay, however we look always for giving the best and like this receive a 5/5, in your case we don't know what we could have done better, would be good to have specifics about your experience and understand better where we can improve.I always ask our guests to tell us WHAT were their expectations, that we didn't meet, so we can work on.Take this opportunity to talk about the entertainment we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.Thanks again.Looking forward to welcoming you back soon.Sincerely,Jorge Tito
von einem verifizierten Reisenden
Veröffentlicht am 27.04.2023 auf Expedia
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Kommentar von Hotelmanagement
27.04.2023 von Jorge Tito, Hotelmanagement
Dear Stefan,Thank you so much for staying with us and for rating your stay.would be good to have some specifics where we can improve.I am not sure if you used the facilities or benefits from the FACILITY FEE.You should, you have a lot of discounts in SHOWS, MUSEUMS, ATTRACTIONS, RETAIL STORES, TOURS ETC....., IS REALLY A GREAT BENEFIT.Looking forward to welcoming you back soon.Sincerely,Jorge Tito
von einem verifizierten Reisenden
War schon besser aber immer noch empfehlenswert
Veröffentlicht am 03.04.2023 auf HotelsGute Lage zu einem vernünftigen Preis, Zimmer modern und zweckmässig aber wie in vielen Hotels in NYC relativ klein. Leider war im Gegensatz zu unserem letzten Besuch das Restaurant-/Barangebot sehr reduziert worden. Inzwischen zeigen die Zimmer auch schon einige Abnutzungserscheinungen. Alles ist sauber aber nicht mehr makellos. Die Dusche hatte in den ersten 10 Minuten nur lauwarmes, kein heisses Wasser. Auch mit diesen kleinen Abstrichen kann ich das Yotel empfehlen auch insbesondere wegen dem sehr aufmerksamen und freundlichen Personal.
Kommentar von Hotelmanagement
03.04.2023 von Jorge Tito, Hotelmanagement
Dear Tobias,Thank you so much for staying with us and for rating your stay.Thank you for taking the time to write to us and tell us about your experience. I am sorry to read that you experience hot water problems, Please accept our apologies. we will work on it and try to identify where it may come from.Glad to read about the STAFF, is good when you recognize them and show appreciation, I will share with them, and I am sure they will appreciate.I am not sure if you used the facilities or benefits from the FACILITY FEE. You should, you have a lot of discounts in SHOWS, MUSEUMS, ATTRACTIONS, RETAIL STORES, TOURS ETC....., IS REALLY A GREAT BENEFIT.Looking forward to welcoming you back soon.Sincerely,Jorge Tito
von einem verifizierten Reisenden
Veröffentlicht am 04.01.2023 auf Expedia
Kommentar von Hotelmanagement
06.03.2023 von Jorge Tito, Hotelmanagement
Dear Elena,Thank you for staying with us.I see you were not happy with your stay, I am very sorry to read that, would be good to have specifics about the issues you found and like this we would be able to work or clarify them to you.Looking forward to having a second chance to serve you better in the future.Sincerely,Jorge Tito
von einem verifizierten Reisenden
Veröffentlicht am 14.12.2022 auf Expedia
Top Lage. Praktisches kleines Hotel :)
Kommentar von Hotelmanagement
14.12.2022 von Jorge Tito, Hotelmanagement
Dear Alexandra,Thank you so much for choosing YOTEL.Yes, is true, our location is fantastic, we are nearby everything in midtown and the most important attractions of this area.Glad to read you had a good stay.would be good to know where we can improve to deserve the 5/5.looking forward to welcome you back soon.Sincerely,Jorge TitoTake this opportunity to tell our guests to take advantage of the benefits from Facilty Fee, with the Facility Fee paid, you have access to a lot of perks and discounts, in Shows, Attractions, Tours, Retail stores, is a great advantage you can take with this.
von einem verifizierten Reisenden
Veröffentlicht am 18.09.2022 auf Expedia
Lage Gut Hotel geht abgewohnt.
Kommentar von Hotelmanagement
22.09.2022 von Jorge Tito, Hotelmanagement
Dear Peter,Thank you for choosing YOTEL.Thank you for your feedback, we know our hotel is not new, and we are planning a full renovation for 2023.We look forward to welcome you back with a renovated hotel.Sincerely,Jorge Tito
von einem verifizierten Reisenden
Veröffentlicht am 11.09.2022 auf Expedia
Praktisches und preiswertes Hotel, ideal für junges Publikum (self Checkin/Out, automatischer Gepäckroboter). Sehr nettes Personal, gute Anbindung zu Fuß und Metro. Gerne wieder
Kommentar von Hotelmanagement
12.09.2022 von Jorge Tito, Hotelmanagement
Dear Bernhard,Thank you for choosing YOTEL.We are very happy to know that you had a good stay with us.Also, very kind of you taking the time to share feedback with us and all other potential guests.Feedback is really important for us, and you writing it with all the details you did, is a gift.We really appreciate it.Good you noted, about the value for money of your stay, that is very much appreciated that you mentioned this.Looking forward to welcome you back soon again.Sincerely,Jorge Tito
