Veröffentlicht am 24.01.2024 auf Expedia
When we entered the room, it had back dated furniture and a terrible feeling like a truck stop. (Where truckers go to rest for a few days to stay).
There were just 2 places to plug our electronics up to recharge, then the plugs were located in a very inconvenient place.
There was a door we thought it led to a closet but, instead it led to the room next door to another occupant (total strangers). Thank God that there were no one in the joint room.
The door that Leds to the bathroom were sliding doors that did not have locks for privacy when taking a shower (not for family with kids to stay).
There were limited room for our toiletries and there was limited space for your clothes if you stay more than two days.
The pillowcase had dark stain like it was burned from ironing. We had to look close to make sure that was what it was.
Kommentar von Hotelmanagement
07.02.2024 von Social Media Support , Hotelmanagement
Hi Jerry, We apologize for the disappointing experience you had with your room. Your feedback regarding the furniture, plug accessibility, room layout, and cleanliness is concerning and not reflective of the high standards we strive to maintain. We will address these issues with our team to ensure improvements are made to enhance the guest experience. Thank you for bringing these concerns to our attention.Kind Regards, Social Media Support