Basierend auf 981 geprüften Bewertungen
4,4 Sauberkeit der Zimmer
4,3 Service
4,3 Komfort der Zimmer
4,2 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 29.12.2023 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 09.11.2023 auf Ebookers
Sehr steril und unpersönlich. Zimmer sauber, aber nicht einladend. Definitif nur als Übernachtungsmöglichkeit zu gebrauchen!
Kommentar von Hotelmanagement
12.12.2023 von Léa, Community & Quality Manager, Hotelmanagement
Guten Tag Jon,We are sincerely sorry to learn you were disappointed by your stay with us. We are sorry you had the feeling our establishment was impersonal and not welcoming. We hope you will give our establisment another chance soon.We wish you a great day !
von einem verifizierten Reisenden
Fabelhaft
Veröffentlicht am 23.09.2023 auf HotelsAlles Super
Kommentar von Hotelmanagement
03.10.2023 von Léa, Community & Quality Manager, Hotelmanagement
Dear Teodoro,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us. We thank you again for your excellent review.We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,
von einem verifizierten Reisenden
Disappointing stay
Veröffentlicht am 05.09.2023 auf HotelsOver all quite disappointing stay: Aircondition not working properly so that we had 26C in our room. I was told that they will try to fix it but that was finally all i heard. Note: there is not even an AC in the official areas and the front desk.
Pool and Breakfast room too small for the number of rooms and therefore totally overcrowded. One elevator of three was out of order during our entire stay of 6 days. Without notice the breakfast closed at 9:30 even though it closed at 10 the days before. We almost missed it. Will not visit this Hotel again as there are so much better options around. Price per nicht: 257 euro
Kommentar von Hotelmanagement
03.10.2023 von Léa, Community & Quality Manager, Hotelmanagement
Dear Rainer, Thank you for taking your time to share with us your feedback. We are sincerely sorry you have been disappointed by your stay in our establishment. Regarding the schedule of the breakfast buffet it is written in our evelators, in front of the restaurant and on our digital service leafleft (you can access thanks to the QR code in your room). We do have AC in both our lobby and in the rooms however we do apologize for not fixing it during your stay. We wish you a lovely day,
von einem verifizierten Reisenden
Veröffentlicht am 04.09.2023 auf Ebookers
alles okax
Kommentar von Hotelmanagement
03.10.2023 von Léa, Community & Quality Manager, Hotelmanagement
Dear Urs,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us. We thank you again for your excellent review.We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,
von einem verifizierten Reisenden
Veröffentlicht am 24.07.2023 auf Hotels
Kommentar von Hotelmanagement
02.08.2023 von Léa, Community & Quality Manager, Hotelmanagement
Dear Susan,Thank you for leaving us this amazing review !We hope you had a great time with us.We can't wait to have you back.I wish you a lovely day,
von einem verifizierten Reisenden
Veröffentlicht am 11.04.2023 auf Hotels
Kommentar von Hotelmanagement
24.04.2023 von Léa, Community & Quality Manager, Hotelmanagement
Dear Anonymous,On behalf of all the team, I would like to thank you for your nice review. We are happy to read you had a great stay with us,We hope to welcome you once again very soon,I wish you a lovely day,
von einem verifizierten Reisenden
Kurztripp nach Paris
Veröffentlicht am 17.03.2023 auf HotelsGute Lage, freundliche Bedienung, sehr gutes Frühstück
von einem verifizierten Reisenden
Veröffentlicht am 11.01.2023 auf Expedia
Kommentar von Hotelmanagement
09.03.2023 von Léa, Community & Quality Manager, Hotelmanagement
Dear Gerhard,We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us. We thank you again for your excellent review.We hope to welcome you very soon during your next stay in Paris. I wish you a pleasant day,
von einem verifizierten Reisenden
Prima hotel
Veröffentlicht am 23.12.2022 auf HotelsModernes sauberes hotel,direkt am bahnhof gare de lyon
Kommentar von Hotelmanagement
02.08.2023 von Léa, Community & Quality Manager, Hotelmanagement
Dear Arie,Thank you for your lovely review.We are happy to know you had a great time with us. I wish you a lovely day,
