Basierend auf 949 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,0 Service
4,2 Komfort der Zimmer
3,8 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 22.04.2024 auf Ebookers
Ok.
Kommentar von Hotelmanagement
26.04.2024 von Mike, Hotelmanagement
We're sorry to hear that your experience fell short of expectations. If there's anything specific you'd like to share or discuss, please feel free to reach out. We're here to address any concerns you may have.
von einem verifizierten Reisenden
Veröffentlicht am 03.02.2024 auf Expedia
A
Kommentar von Hotelmanagement
04.02.2024 von Mike, Hotelmanagement
Thank you for the positive rating! If you have any specific comments or feedback you'd like to share, feel free to let us know. We appreciate your time and hope to have the opportunity to welcome you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 02.02.2024 auf Expedia
Kommentar von Hotelmanagement
20.03.2024 von Mike, Hotelmanagement
Thank you for rating your experience a perfect 10/10! We're thrilled to see that you had such a fantastic time during your visit.If you have any additional feedback or if there's anything specific that stood out to you during your stay, please feel free to share. Your insights help us ensure that we continue to provide excellent service to all our guests.We hope to have the pleasure of welcoming you back for another outstanding experience in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.
von einem verifizierten Reisenden
Veröffentlicht am 28.01.2024 auf Hotels
Kommentar von Hotelmanagement
04.02.2024 von Mike, Hotelmanagement
Thank you for providing a perfect rating for your stay! We're delighted to see that you had a fantastic experience. If you have any specific comments or if there's anything else you'd like to share about your stay, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 27.01.2024 auf Expedia
Hilton Pensacola Beach is a nice hotel with great amenities. Indoor pool, outdoor pool and hot tub, restaurant, snack bar, and Starbucks. Room was clean and staff was helpful. We really enjoyed our stay!
Kommentar von Hotelmanagement
28.01.2024 von Mike, Hotelmanagement
Thank you for taking the time to share your positive experience at Hilton Pensacola Beach. We are delighted to hear that you enjoyed our amenities, including the indoor and outdoor pools, hot tub, restaurant, snack bar, and Starbucks. It's fantastic to know that your room met your expectations and that our staff was helpful during your stay.We appreciate your kind words and are grateful for your recommendation. If you have any specific feedback or suggestions for improvement, please feel free to share them. We look forward to welcoming you back on your future visits to Pensacola Beach.
von einem verifizierten Reisenden aus Madison
Veröffentlicht am 26.01.2024 auf Expedia
Could not find reservation. Hall had dirty towels and glasses.
Kommentar von Hotelmanagement
28.01.2024 von Mike, Hotelmanagement
We sincerely apologize for the inconvenience you experienced during your recent stay. It's disheartening to hear that there were issues with finding your reservation and that you encountered cleanliness issues in the hallway.Our team takes these matters seriously, and we will investigate and address them promptly to ensure they do not recur. Your feedback is invaluable in helping us improve our services.Please rest assured that we are committed to providing a much better experience on your future visits. If you have any further details or concerns, please feel free to share them with us directly.Thank you for bringing this to our attention, and we appreciate your understanding.
von einem verifizierten Reisenden aus Frankfort
Veröffentlicht am 24.01.2024 auf Expedia
No hot water in the evenings, bathroom exhaust fan not working. Garbage on the roof below our room.
Kommentar von Hotelmanagement
26.01.2024 von Mike, Hotelmanagement
Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you experienced during your stay. Please be assured that we take your feedback seriously, and we will address these issues promptly to ensure a more comfortable experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
21.01.2024 von Mike, Hotelmanagement
Thank you for taking the time to rate us! We're delighted to see your 5-star rating and appreciate your choice to stay with us. If you have any specific feedback or if there's anything we can do to make your next stay even better, feel free to let us know. Looking forward to welcoming you again.
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Hotels
Kommentar von Hotelmanagement
21.01.2024 von Mike, Hotelmanagement
Thank you for your rating. We appreciate your feedback, and if there are specific areas where we can improve to make your next stay more enjoyable, please feel free to share. We value your input and hope to have the opportunity to provide a better experience in the future.
von einem verifizierten Reisenden aus Broussard
Veröffentlicht am 13.01.2024 auf Expedia
We love this hotel and stay every time we are in town. This trip, we sprang for the junior suite for our anniversary trip. The view was incredible and I’m afraid I won’t be able to go back to a regular balcony room. Will definitely be back! Great staff and property!
Kommentar von Hotelmanagement
16.01.2024 von Michael , Hotelmanagement
Thank you for choosing our hotel for your anniversary trip! We're delighted to hear that you enjoyed your stay and the junior suite with its incredible view. It's wonderful to know that our staff and property contributed to making your celebration special. We look forward to welcoming you back for future stays, and if there's anything specific you'd like for your next visit, feel free to let us know. Happy anniversary, and thank you for your kind words!
