Basierend auf 901 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,0 Service
4,0 Komfort der Zimmer
4,0 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 14.01.2024 auf Hotels
Kommentar von Hotelmanagement
15.01.2024 von Customer Service, Hotelmanagement
Thank you for taking the time to share your review with us, Craig!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sheraton Philadelphia Downtown. Thank you and have a wonderful day!
von einem verifizierten Reisenden
Veröffentlicht am 09.01.2024 auf Expedia
Kommentar von Hotelmanagement
13.01.2024 von Customer Service, Hotelmanagement
Thank you for taking the time to leave us a 4/5 rating, Michelle!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Sheraton Philadelphia Downtown.
von einem verifizierten Reisenden
Very pleased with my stay!
Veröffentlicht am 07.01.2024 auf HotelsMy weekend stay was fantastic, no complaints here.
The lobby is gorgeous, the convenience of the restaurants was perfect, all staff were friendly and helpful.
My room was very clean upon check-in. No stale smell like with most hotel rooms. The bedding smelled fresh, didn't find a single stray strand of hair or stain. The mattress, pillows and bedding was incredibly comfortable and I slept like a baby with being able to control the room temperature and blackout curtains that didn't let in even an ounce of sunlight.
The TV came with the option to securely to my Netflix account which was awesome! The dresser had a mini fridge that was spotless. A single cup coffee maker which was stocked and clean. Two water bottles that came in clutch.
The bathroom was one of the cleanest I've ever seen. No mold, no soap scum or hair anywhere. The water pressure was perfect and the showerhead wasn't one of those awful kind that was crusted with hard water that make it impossible to rinse yourself.
The sink had pump hand soap and lotion and the shower had pumps of shampoo, conditioner and body wash.
I appreciated the hotel having a 12pm check-out rather than 11am and that the incidental hold was only $100 for the stay and was released within 2 days.
I would definitely recommend staying here and will book again myself for future trips to Philly.
Kommentar von Hotelmanagement
09.01.2024 von Customer Service, Hotelmanagement
Kimberly, it's wonderful to know how pleased you were with your stay at Sheraton Philadelphia Downtown. Your recognition of our pristine rooms, comfortable bedding and seamless online entertainment options is greatly appreciated. It's very pleasing to know that you benefited from our check-out timings and prompt reimbursement process. Thank you for your splendid recommendation. We eagerly await your return, for more fantastic stays in the future.
von einem verifizierten Reisenden
Veröffentlicht am 06.01.2024 auf Hotels
Kommentar von Hotelmanagement
09.01.2024 von Customer Service, Hotelmanagement
We're delighted to see a shining rating for Sheraton Philadelphia Downtown and it's wonderful that you enjoyed your stay! We greatly appreciate your feedback and hope to welcome you back on your next visit to the city.
von einem verifizierten Reisenden
Veröffentlicht am 02.01.2024 auf Expedia
Kommentar von Hotelmanagement
13.01.2024 von Customer Service, Hotelmanagement
Thanks for the fantastic rating, Samantha!It's outstanding we could exceed your expectations during your stay at Sheraton Philadelphia Downtown. We're all looking forward to your next stay with us.
von einem verifizierten Reisenden
Veröffentlicht am 02.01.2024 auf Expedia
Wonderful. Very attentive and helpful staff. Extremely comfortable room.
Kommentar von Hotelmanagement
13.01.2024 von Customer Service, Hotelmanagement
Maísa, thank you for the wonderful feedback! We're thrilled you enjoyed your stay at the Sheraton Philadelphia Downtown. It's fantastic to hear that the attentiveness and assistance of our team members made an impression and that you found your room to be extremely comfortable. We can't wait to welcome you back for another enjoyable experience.
von einem verifizierten Reisenden
Veröffentlicht am 02.01.2024 auf Expedia
Kommentar von Hotelmanagement
13.01.2024 von Customer Service, Hotelmanagement
Dimitrios, it's wonderful to hear that you had a positive experience at Sheraton Philadelphia Downtown. Your 4-star rating shows that we met your expectations and we're committed to keeping that standard consistent. Thank you for choosing us and we hope to welcome you back soon.
von einem verifizierten Reisenden
Veröffentlicht am 01.01.2024 auf Hotels
Kommentar von Hotelmanagement
04.01.2024 von Customer Service, Hotelmanagement
Laura, it's fantastic to see such a high rating, thank you! The Sheraton Philadelphia Downtown team is thrilled to know you enjoyed your time with us. Please come visit us again the next time your travels bring you to Philadelphia.
von einem verifizierten Reisenden
Veröffentlicht am 01.01.2024 auf Expedia
I had a great stay at the Sheraton. The beds were super comfortable !
Kommentar von Hotelmanagement
13.01.2024 von Customer Service, Hotelmanagement
Chamekia, it's delightful to know you enjoyed your stay at Sheraton Philadelphia Downtown and found the beds to your liking. We strive to provide comfort to all our guests. We appreciate your feedback and look forward to welcoming you back on your next visit to Philadelphia.
von einem verifizierten Reisenden
Veröffentlicht am 01.01.2024 auf Expedia
Kommentar von Hotelmanagement
13.01.2024 von Customer Service, Hotelmanagement
Jenna, it's great to see you've had a quality stay at Sheraton Philadelphia Downtown. We genuinely appreciate your rating and your choice to stay with us. We're looking forward to welcoming you back in the future!
