Basierend auf 1.403 geprüften Bewertungen
4,3 Sauberkeit der Zimmer
4,3 Service
4,3 Komfort der Zimmer
4,2 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 30.08.2023 auf Expedia
Too
Kommentar von Hotelmanagement
04.09.2023 von Suzette, Hotelmanagement
Thank you for your recent stay at Sonesta Philly and thank you for the great rating. Looking forward to your next visit to Philly!
von einem verifizierten Reisenden
Veröffentlicht am 15.06.2023 auf Ebookers
nicr
Kommentar von Hotelmanagement
15.06.2023 von Sonesta Philadelphia Staff , Hotelmanagement
Hello lars,Thank you for your rating and staying with us. We hope to see you again in the near future!
von einem verifizierten Reisenden
Veröffentlicht am 17.11.2021 auf Expedia
Ales war, wie es sich gehört
Kommentar von Hotelmanagement
17.11.2021 von Kim C, Hotelmanagement
Thank you for your positive feedback!
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
Kommentar von Hotelmanagement
23.01.2024 von Customer Service, Hotelmanagement
Jon, we appreciate you taking the time to provide us with your rating. We regret that your experience didn't meet your expectations and are eager to learn more about how we can improve. We invite you to share more details about your stay via Expedia or another preferred contact method. Our goal is to ensure guest satisfaction and any feedback is appreciated.
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Customer Service, Hotelmanagement
Erik, thank you for awarding Sonesta Philadelphia Rittenhouse Square a top rating. It is a pleasure to see that you had an enjoyable experience. We hope to have the opportunity to provide you with another exquisite stay in the future.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Customer Service, Hotelmanagement
Alexa, thank you for choosing to stay at Sonesta Philadelphia Rittenhouse Square and leaving a rating. We trust your stay was enjoyable. We are always aiming to improve our guest experience and value any details or suggestions you'd like to share. We're looking forward to welcoming you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 21.01.2024 auf Expedia
Kommentar von Hotelmanagement
22.01.2024 von Customer Service, Hotelmanagement
Nicole, it's fantastic to see your perfect score for Sonesta Philadelphia Rittenhouse Square! We truly appreciate your support and hope to welcome you back in the near future.
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Expedia
Kommentar von Hotelmanagement
20.01.2024 von Customer Service, Hotelmanagement
Thank you for taking the time to share your feedback, Shakia.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Hotels
Kommentar von Hotelmanagement
20.01.2024 von Customer Service, Hotelmanagement
Victor, it's disappointing to learn about your recent experience as your satisfaction and comfort are paramount to us. We value your feedback and look forward to the opportunity to serve you better in the future.
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Expedia
Kommentar von Hotelmanagement
08.02.2024 von Customer Service, Hotelmanagement
Tiffani, we noticed your rating and feel disheartened that your stay didn't live up to expectations. We aspire to make every guest's experience memorable and enjoyable and it's regrettable to know we missed the mark this time. We hope to have another opportunity to make things right for you in the future.
