The property is great but the hotel lacks anyone with a brain and anyone who cares - our room was so dirty and the lights and the TV were broken. Nothing worked at the property and the staff has zero interest in helping anyone.
Kommentar von Hotelmanagement
28.12.2022 von Hotel Administration, Hotelmanagement
Mr. Jason, We are so sorry that you are misleading people who reads your comment. First of all you insult our stuff and its unacceptable. Your booking was standard TRPL, We upgraded you free of charge to Executive room, means stuff had no zero interest, we care about each our guest. Your main problem was lack of snow, and wanted to check out early, but instead of talking to stuff, you are insulting us even now. Everything is working there, TV, Lights, showers, everything is working in each room. Next time please be more fair in your comments. Best Regards