The hotel is good however the staff and services is not good , i stayed three days during these day i requested extra billows but no response also the recipient staff is not helplful at all, however the hotel facilities is goodand also the rooms is fine
Kommentar von Hotelmanagement
06.09.2023 von Kamilla Pashaeva, Hotelmanagement
Dear Valued Guest,It is a great pleasure to note that you are our loyal guest and it is very important to us to see your evaluation of our services.We regret if service attitude in some points was perceived as lower than expected, however, please rest assured we will take all needed actions to make improvements for the future. Please do not hesitate to contact us if there is anything else we can offer to make your next visit more enjoyable. We wish you all the best and very much look forward to welcome you back to Shahdag Hotel & SPA.