Kurz Urlaub.Nicht zum erstem mal in RAK , aber zum ersten mal sehr enttäuschen von Servis,bedinung überall sehr langsam und nicht interessiert.eigentlioch schade.
Kommentar von Hotelmanagement
24.12.2017 von General Manager, Hotelmanagement
Dear Guest,
Thank you very much for your comments following your recent stay with us. I was disappointed to read you were dissatisfied with your experience during your stay, Your valued comments with regards to the services will be discussed with my team members in order to come up with a permanent solution to those inconveniences. We sincerely hope that this will not deter you from coming back to the Cove Rotana Resort and giving us another chance to recuperate from our shortcomings.
Sincerely Yours,
General Manager
The Cove Rotana Resort