Veröffentlicht am 13.01.2023 auf Expedia
the pool was dirty,… the guests use the pool without shower before and the hotel ignore that,… the sink in the room was broken, too less light in the room,… we asked for room upgrade, they didnt sold ir motivated, so we did not upgrade. The breakfast us excellent,. The room cleaning super kind.
Kommentar von Hotelmanagement
17.01.2023 von Dilcelene Novaes, Hotelmanagement
Hello Martin,Good afternoon! Thank you for the review of our hotel!We regret anything that occurs during your stay with us. Our biggest concern is the satisfaction of our guests. We will evaluate each point and forward your message immediately to the responsible manager for appropriate corrections. We sincerely apologize and make ourselves available for any further clarification also through our communication channels by phone, email or website. Best regards, Dilcelene Novaes Quality Coordinator Wish Hotel da Bahia