So eine dreckige Zimmer sieht man selten , besonderes Bettwäsche eine Katastrophe. Fenster undicht , kalt im Zimmer und keine Möglichkeit zu heizen, es funktioniert nicht.
Kommentar von Hotelmanagement
23.01.2020 von Customer Care Team, Hotelmanagement
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
Best Regards,
Customer Care Team