Basierend auf 957 geprüften Bewertungen
4,2 Sauberkeit der Zimmer
4,3 Service
4,2 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 05.02.2023 auf Hotels
Kommentar von Hotelmanagement
07.02.2023 von Manager, Hotelmanagement
Hello Hendrik,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
von einem verifizierten Reisenden
Veröffentlicht am 30.08.2019 auf Expedia
Zigarettengeruch im Zimmer, ansonsten ok für 1 Nacht
Kommentar von Hotelmanagement
09.09.2019 von HIOCA Team Member, Hotelmanagement
We apologize for the inconvenience experienced and appreciate you bringing this matter to our attention so we can make the necessary improvements. Thank you for staying with us.
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024 auf Expedia
Kommentar von Hotelmanagement
15.01.2024 von Guest Relations Management, Hotelmanagement
Dear Kenya!We appreciate your feedback and are thrilled to have had you as our guest. While we're delighted to hear you had an overall positive experience, we would love to learn more about your stay and how we can turn that 3 into a dazzling 5! Our team is always here to ensure you have the most memorable and enjoyable stay possible. We hope to welcome you back soon so we can exceed your expectations and make your next visit truly outstanding. Safe travels and thank you for choosing us!
von einem verifizierten Reisenden
Veröffentlicht am 12.01.2024 auf Orbitz
Kommentar von Hotelmanagement
15.01.2024 von Guest Relations Management, Hotelmanagement
Dear Greg!Thank you for taking the time to share your feedback with us! We appreciate your honesty and value your insights as they help us continually enhance our guest experience. We're delighted to see you had a stay that left a positive impression overall. At the same time, we recognize there may have been aspects that fell short of your expectations, and we sincerely apologize for any inconveniences. Your feedback is invaluable, and we'll be sure to address the areas that need improvement. We hope to have the opportunity to welcome you back in the future and provide you with a truly outstanding stay that exceeds your expectations.
von einem verifizierten Reisenden
Veröffentlicht am 12.01.2024 auf Expedia
Kommentar von Hotelmanagement
12.01.2024 von Guest Relations Management, Hotelmanagement
Hi Dinh!Thank you so much for your feedback and rating us 5-star during your most recent stay with us.We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!
von einem verifizierten Reisenden
Veröffentlicht am 10.01.2024 auf Expedia
Kommentar von Hotelmanagement
11.01.2024 von Guest Relations Management, Hotelmanagement
Hi Dmico!We are really thrilled to learn that you gave us a perfect 5 out of 5 rating! While your little statement says volumes, we can't help but assume that your stay was nothing short of extraordinary. It thrills our hearts to know that we struck the mark and provided you with an unforgettable experience. Your good feedback motivates our desire to provide exceptional hospitality, and we can't wait to welcome you back for another unforgettable visit. Cheers to making more beautiful memories together!
von einem verifizierten Reisenden aus Mississauga
Veröffentlicht am 09.01.2024 auf Expedia
Clean, staff and service are good and friendly. Room was comfortable
Kommentar von Hotelmanagement
11.01.2024 von Guest Relations Management, Hotelmanagement
Hi Wayne,We're absolutely delighted to hear that you had a fantastic stay with us! It warms our hearts to know that you found our hotel to be clean, and our staff and service to be both good and friendly. Creating a comfortable environment is our top priority, and we're thrilled to learn that your room provided the cozy haven you deserve. Your positive feedback motivates us to keep delivering excellent experiences for our guests. We can't wait to welcome you back for another stay filled with warmth, comfort, and friendly service. Cheers to creating more wonderful memories together!
von einem verifizierten Reisenden
Veröffentlicht am 02.01.2024 auf Expedia
Kommentar von Hotelmanagement
11.01.2024 von Guest Relations Management, Hotelmanagement
Hi Brenda,We are happy to know that you gave us a perfect 5 out of 5 rating! While your little word speaks volumes, we cannot help but infer that your stay was nothing short of exceptional. It makes us happy to know that we hit the mark and gave you an outstanding experience. Your positive feedback drives us to deliver outstanding hospitality, and we can't wait to welcome you again for another amazing stay. Cheers to more lovely experiences together!
von einem verifizierten Reisenden
Veröffentlicht am 01.01.2024 auf Expedia
Kommentar von Hotelmanagement
11.01.2024 von Guest Relations Management, Hotelmanagement
Hi Javier!We are pleased to hear that you gave us a perfect 5 out of 5 rating! While your little word speaks volumes, we cannot help but believe that your stay was nothing short of exceptional. It makes us happy to know that we hit the mark and gave you with an outstanding experience. Your positive feedback fuels our ambition to deliver outstanding hospitality, and we look forward to welcoming you again for another amazing visit. Cheers to creating more great experiences together!
von einem verifizierten Reisenden
Great stay
Veröffentlicht am 29.12.2023 auf HotelsEverything was great! No problems even with my service dog with me! Thank you
Kommentar von Hotelmanagement
31.01.2024 von Guest Relations Management, Hotelmanagement
Dear Donna, A perfect 10 out of 10 rating brings a huge smile to our faces. We're delighted that everything exceeded your expectations, and we're especially pleased to know that our accommodations were seamlessly accommodating for both you and your service dog. Ensuring a hassle-free experience for all our guests, including those with service animals, is of the utmost importance to us. We can't express how much it means to receive such positive feedback. We eagerly await the opportunity to welcome you and your furry companion back for another delightful stay in the future!
