Kommentar von Hotelmanagement
13.01.2024 von Carla RediResponse Specialist , Hotelmanagement
Hello Truc, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Santa Ana and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist,