Basierend auf 955 geprüften Bewertungen
4,4 Sauberkeit der Zimmer
4,5 Service
4,3 Komfort der Zimmer
4,3 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 21.12.2023 auf Expedia
I recently stayed at Best western, and unfortunately, my experience was far from satisfactory. The overall cleanliness of the hotel left much to be desired, with unkempt rooms and common areas. The unfriendly demeanor of the personnel further added to the discomfort of our stay.
The rooms were not adequately cleaned, and we encountered various hygiene issues. The lack of attention to detail was evident, making it challenging to feel comfortable during our time there. Additionally, the unfriendly behavior of the staff was a significant drawback, as we felt unwelcome and unsupported throughout our stay.
From the moment we arrived, it was clear that the hotel lacked the warmth and hospitality one expects. The personnel's attitude towards guests was unprofessional and, at times, outright discourteous. This not only impacted our overall enjoyment but also created a negative atmosphere that overshadowed any positive aspects the hotel might have had.
In conclusion, my stay at Best western was a regrettable experience, marked by subpar cleanliness and a notable lack of hospitality from the personnel. I would not recommend this hotel to others seeking a pleasant and enjoyable stay
Kommentar von Hotelmanagement
22.12.2023 von Front Desk, Hotelmanagement
Thank you for completing a review regarding your stay from October. Your business is very important to us and we value your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
von einem verifizierten Reisenden
Veröffentlicht am 09.10.2022 auf Expedia
Hübsches und gepflegtes Motel mit Frühstücksbüffet.
Kommentar von Hotelmanagement
11.10.2022 von Front Desk Staff, Hotelmanagement
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
von einem verifizierten Reisenden aus Laguna Niguel
Veröffentlicht am 20.01.2024 auf Expedia
Kommentar von Hotelmanagement
30.01.2024 von Front Desk, Hotelmanagement
Thanks for staying with us. We appreciate your feedback!
von einem verifizierten Reisenden
Veröffentlicht am 19.01.2024 auf Expedia
Shower temperature is really low
Kommentar von Hotelmanagement
30.01.2024 von Front Desk, Hotelmanagement
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 805-967-3200.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Nicole WelandGeneral ManagerBest Western Plus South Coast Inn
von einem verifizierten Reisenden
Veröffentlicht am 09.01.2024 auf Expedia
Kommentar von Hotelmanagement
10.01.2024 von Front Desk, Hotelmanagement
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
von einem verifizierten Reisenden
Veröffentlicht am 06.01.2024 auf Expedia
The front desk personnel where very nice, they treated everyone as if they were family or new them for years. Breakfast was nice as well the kitchen staff worked very hard to make sure that the area stayed clean and helped anyone that requested assistance. Thank you Best Western!
Kommentar von Hotelmanagement
08.01.2024 von Front Desk, Hotelmanagement
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
von einem verifizierten Reisenden
Veröffentlicht am 05.01.2024 auf Hotels
Kommentar von Hotelmanagement
08.01.2024 von Front Desk, Hotelmanagement
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
von einem verifizierten Reisenden
Veröffentlicht am 04.01.2024 auf Expedia
Small and old. It’s just ok.
Kommentar von Hotelmanagement
08.01.2024 von Front Desk, Hotelmanagement
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
von einem verifizierten Reisenden
Veröffentlicht am 04.01.2024 auf Hotels
Kommentar von Hotelmanagement
08.01.2024 von Front Desk, Hotelmanagement
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
von einem verifizierten Reisenden
Veröffentlicht am 03.01.2024 auf Expedia
Kommentar von Hotelmanagement
08.01.2024 von Front Desk, Hotelmanagement
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
