Veröffentlicht am 29.11.2023 auf Expedia
The room itself was fine, but the Wi-Fi did not work for the TV. They said they knew about the problem and we’re working on it. They did give me credit towards my stay, but they never fix the Wi-Fi problem. In the bedroom area, there’s a noise of air moving through a tube all night long. They did have earplugs on the nightstand, but I think they should let you know that this is a situation when you rent this particular room.
Kommentar von Hotelmanagement
30.11.2023 von Sonder, Hotelmanagement
Hi David, we're sorry to hear about the issues during your stay. We will work to complete requests in a more timely manner going forward. While we do our best to disclose that this is a lively area prone to noise, we apologize if anything was unclear. Should you choose to give us another chance, we'd love to show you a better experience.