Family Stay
Veröffentlicht am 21.01.2024 auf Hotels
We stayed in a 2 bedroom suite. Unfortunately, the room is a bit dated. Master bathroom toilet had water all over the lid, toilet seat and tank lid as if someone had poured water over it. Confirmed it wasn't a possible leak from the upstairs. Kitchen cabinets and drawers were sticky. It d id not also have the basic cooking utensils like a spatula. There was also no dishwashing soap provided and only 2 pods for the dishwasher.
Kommentar von Hotelmanagement
22.01.2024 von GB, Hotelmanagement
We are so sorry to hear that your stay was not able to meet expectations. I can discuss these matters with our housekeeping department to be sure it won't happen again. As with cooking utensils they are generally in the room but, they are always available upon request! We always have someone at the front desk and a Night runner through the hours of 4pm-8am between then housekeeping is always happy to send someone to deliver items! We look forward to your next stay with us!