Basierend auf 346 geprüften Bewertungen

4,1 von 5
Von 91% der Gäste empfohlen
4,2 Sauberkeit der Zimmer
4,2 Service
4,2 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
4 von 5
von einem verifizierten Reisenden

Aparthotel wie erwartet.

Veröffentlicht am 09.04.2019 auf Hotels
Candlewood Suites sind alle sehr aehnlich und haben ein gutes Preis Leistungsverhaeltniss. Was der Name Suite sagt, ohne besonderen Service. Der Service an der Rezeption ging schnell vonstatten, Eric Santos machte das sehr gut und professionell.
4 von 5
von einem verifizierten Reisenden

Komfortables und günstiges Hotel mit Kochnische

Veröffentlicht am 16.10.2016 auf Hotels
Zimmer wird tatsächlich nur wöchentlich geputzt, aber für ein paar Nächte braucht man wohl nicht den Full Service und der Preis ist ja wirklich super
4 von 5
von einem verifizierten Reisenden aus Ashburn

Veröffentlicht am 25.09.2023 auf Expedia
Next to Walmart and restaurants.
Kommentar von Hotelmanagement
25.09.2023 von Candlewood Suites Team , Hotelmanagement
Dear Isaac, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 21.08.2023 auf Hotels
Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.
Kommentar von Hotelmanagement
22.08.2023 von Candlewood Suites Team , Hotelmanagement
Dear Howard, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 02.08.2023 auf Hotels
Kommentar von Hotelmanagement
03.08.2023 von Candlewood Sterling , Hotelmanagement
Dear Willie, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
3 von 5
von einem verifizierten Reisenden

Veröffentlicht am 02.08.2023 auf Expedia
Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.
Kommentar von Hotelmanagement
02.08.2023 von Candlewood Sterling , Hotelmanagement
Dear Patrick, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 02.07.2023 auf Expedia
Front desk people very nice and awesome
Kommentar von Hotelmanagement
03.07.2023 von Candlewood Sterling , Hotelmanagement
Dear Jorge, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
1 von 5
von einem verifizierten Reisenden

Check in nightmare

Veröffentlicht am 25.06.2023 auf Hotels
Front desk person was an absolute nightmare. I had a picture of my Id and my physical credit card he gave us a hard time like we were criminals. It was me my 7 year old and my wife what a shame.
Kommentar von Hotelmanagement
25.06.2023 von Candlewood Sterling , Hotelmanagement
Dear Mohsin, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
1 von 5
von einem verifizierten Reisenden

Veröffentlicht am 25.06.2023 auf Expedia
Overall appearance was run down and had a damp smell within the room and hallways. Our ac unit broke during the night.
Kommentar von Hotelmanagement
26.06.2023 von Candlewood Sterling , Hotelmanagement
Dear Mike, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 21.06.2023 auf Expedia
Kommentar von Hotelmanagement
24.06.2023 von Candlewood Sterling , Hotelmanagement
Dear Victor, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team