Renovations hell
Veröffentlicht am 12.05.2023 auf Hotels
First off the place was under construction, I mean doors installed,plastering and painting walls. This should have been revealed before our stay. It was a major renovation and no discount. Then one of the reasons we stayed there was for the 24 hr airport shuttle. We ordered it for 5:30 in morning and never showed. The hotel staff asked us if we could wait till 6 am. We said NO. He then called us a cab which the hotel paid for. Overall a terrible experience
Kommentar von Hotelmanagement
16.05.2023 von AAD, Hotelmanagement
Thank you for your feedback regarding your recent stay. My sincerest apologies for all the inconvenience caused. I will address this will all team members. I appreciate your patronage and Loyalty.