Fantastic Hotel with great service and staff. Unfortunately insufissient cleanliness and low hygiene standarts. For example backside of toilet seat with urine stains from previous guests. Never cleaned during a 5 night stay.
Kommentar von Hotelmanagement
27.12.2022 von Ylva, Hotelmanagement
Dear Guest,Thank you for taking the time to give us feedback on your stay with us. We apologize for the lack of cleaning in the room, we will forward your comments to responsible staff. We look forward to your next stay with us.With kind regards,Grand Hotel Team________________________________________Reception