Basierend auf 958 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,1 Service
3,8 Komfort der Zimmer
3,7 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 27.09.2023 auf Hotels
Kommentar von Hotelmanagement
30.09.2023 von Floridan Palace, Hotelmanagement
Hello Marc, thank you for the review. We apologize if anything about your stay was less than exceptional. We hope you will give us another try to show you a true Floridan Palace experience. Thank you for staying with us.
von einem verifizierten Reisenden
Tolles, altehrwürdiges Hotel mitten in der Stadt.
Veröffentlicht am 04.08.2023 auf HotelsErste Nacht nach dem Flug. Hotel wird momentan renoviert, was natürlich positiv ist. Von den Arbeiten war nur wenig mitzubekommen.
Leider muss ich einen Stern abziehen, da es hier und da am Zustand fehlte (Wasserhahn kam uns entgegen)
Kommentar von Hotelmanagement
04.08.2023 von Floridan Palace, Hotelmanagement
Hello Ralph, thank you for the review. We are pleased you enjoyed your stay. We appreciate your patience and understanding while we renovate the hotel to better serve our guests. We hope to see you again should you return to Tampa. Thank you for staying at the Floridan Palace.
von einem verifizierten Reisenden
Veröffentlicht am 10.03.2022 auf Hotels
Kommentar von Hotelmanagement
11.03.2022 von front desk , Hotelmanagement
Thank you for your review Andrea.
von einem verifizierten Reisenden aus St.Paul
Veröffentlicht am 19.01.2024 auf Expedia
This hotel is under renovation, but I was pleasantly surprised by the looks and charm on how the rooms looked ! The bed was nice clean and comfortable, lots of space to move around, The bathroom is a little small but the room itself made up for that, So would definitely book this hotel again 😉
Kommentar von Hotelmanagement
16.02.2024 von Barbara, Hotelmanagement
Antonio, We're so glad to hear that you were pleasantly surprised by our rooms and found our beds clean and comfortable. We're also thrilled you enjoyed the ample space we offer. Your feedback about the bathroom size is appreciated and we're glad to know that the room made up for it. We truly can't wait to welcome you back to our hotel again for another wonderful experience. Thank you for your kind review!
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024 auf Expedia
Kommentar von Hotelmanagement
16.02.2024 von Barbara, Hotelmanagement
Dear Sally-Anne,Thank you for taking the time to rate us with a 4-star review. Even though your review did not have any specific feedback, your high rating tells us that we are moving in the right direction and meeting our goal to provide excellent hospitality. We value your support and look forward to serving you again in the future.
von einem verifizierten Reisenden
Veröffentlicht am 14.01.2024 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 13.01.2024 auf Expedia
Kommentar von Hotelmanagement
14.01.2024 von Jose Balcacer, Hotelmanagement
We pride ourselves on excellent guest service and strive to Make a Difference during every interaction. I am absolutely delighted to see your recent stay with us exceeded your expectations and will be sharing your survey with our team so they can see where we shine and where we need to improve for the future.
von einem verifizierten Reisenden
Veröffentlicht am 04.01.2024 auf Expedia
Our room was very spacious and clean however there was construction going on during our stay which we were not informed of when booked. Scaffolding and dirt covered the outside of the windows. Also the bathtub was clogged so when you had a shower the tub filled up very quickly before you were done. The following day all but one elevator was operational so with everyone checking out it was a very long wait.
Kommentar von Hotelmanagement
12.01.2024 von Jose Balcacer, Hotelmanagement
Good day Melissa!Thank you for choosing the Hotel Flor Tampa Downtown, Tapestry Collection by Hilton for your recent visit to the Tampa area.I am happy to see many aspects of your recent stay with us exceeded your expectations but must sincerely apologize your overall stay with us did not meet your expectations. I will be sharing your review with our team so they can see where we shine and where we need to improve for the future.If there is anything we can do to Make It Right for you for the poor experience or should you have any questions or concerns, please do not hesitate to contact me directly at 813-225-1700 or jbalcacer@hotelflortampa.comWe hope you will consider staying with us in the future!
von einem verifizierten Reisenden
Veröffentlicht am 07.11.2023 auf Expedia
Great
Kommentar von Hotelmanagement
04.12.2023 von Hotel Flor Front Office , Hotelmanagement
Thank you for the kind words, Adam. We’re delighted that we could make your stay here worthwhile. Hoping that we see you again very soon.
von einem verifizierten Reisenden
Veröffentlicht am 01.10.2023 auf Expedia
The hotel was actually closed due to remodeling and the hotel took the time to relocate us to a hotel on the riverwalk. Awesome customer service!!!
Kommentar von Hotelmanagement
05.10.2023 von Guest Services, Hotelmanagement
Hello Melissa, thank you for the review. While we apologize for the relocation, we appreciate your patience and understanding during the renovation. We hope you will stay with us so that we may introduce you to the new Hotel Flor.
