Basierend auf 881 geprüften Bewertungen
4,4 Sauberkeit der Zimmer
4,4 Service
4,2 Komfort der Zimmer
4,3 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 26.11.2023 auf Expedia
Stayed for 6 nights in a non-smoking room. For one person it was sufficiently spacious. Very clean and modern. Price for breakfast somewhat too high, several coffee shops in the neighborhood. Very friendly and helpful staff. Close to Shimbashi station (10 minutes walk or one stop with the Yurikamome train line). Definitely coming back.
Kommentar von Hotelmanagement
06.12.2023 von ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotelmanagement
Dear Maurizio,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are happy to see your high evaluation with us.Also we would like to thank you for your valuable feedback.We will share your feedback with our staff and continue to strive to provide you better services.Once again thank you for your time and we look forward to seeing you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
von einem verifizierten Reisenden
Veröffentlicht am 22.10.2023 auf Expedia
Verkehrsgünstig gelegen, Monorail, U- Bahn und Taxi Boot Anleger sind fußläufig erreichbar, Münzwaschmaschine/Trocknerkombi befindet sich auf jedem 2. Stockwerk
Kommentar von Hotelmanagement
30.10.2023 von ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotelmanagement
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are very pleased to hear your high evaluation of our hotel's location. We will share your feedback with our staff and continue to strive to provide you with easy to understand information from the perspective of our guests.We will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
von einem verifizierten Reisenden
Value for Money aber nicht viel mehr
Veröffentlicht am 26.09.2023 auf HotelsWurden freundlich an der Rezeption begrüßt, alles modern und chic. Zimmer für Tokio geräumig, akustisch gut isoliert, vielleicht etwas in die Tage gekommen. Die Klimaanlage war jedoch nicht sehr komfortabel, selbst 24 Grad waren immer noch sehr kalt. Ab 25 Grad wurde sie dann aber sehr warm. Frühstück für japanische Verhältnisse ok, aber für westliche doch wenig Auswahl.
Kommentar von Hotelmanagement
30.09.2023 von ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotelmanagement
Thank you for your royalty and comment regarding your recent stay at Villa Fontaine Grand Tokyo Shiodome. We are delighted to hear your compliments about our hotel staff.We apologize for any discomfort caused by the air conditioning in your room. We will make further efforts to inspect it. Thank you for your valuable feedback about the breakfast. We will take this into consideration for future management.We are looking forward to welcoming you back in the not too distant future and in the mean-time please do not hesitate to contact us if I can be of any further assistance to you. With kind regards, Hotel Villa Fontaine Grand Tokyo Shiodome Manager
von einem verifizierten Reisenden
Veröffentlicht am 23.09.2023 auf Expedia
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Kommentar von Hotelmanagement
24.09.2023 von Hotel Villa Fontaine Grand Tokyo Shiodome Manager, Hotelmanagement
Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.
von einem verifizierten Reisenden
Veröffentlicht am 15.08.2023 auf Hotels
I have visited the hotel a couple of times. Rooms are clean and good. The breakfast has drastically improved to an average level. The CheckIn process is completely over complicated as they try to use over touch screens, but quiet strange. Earlier CheckIn is possible for an extra charge. We had a fair price so it was good. But don’t overpay.
Kommentar von Hotelmanagement
17.08.2023 von ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotelmanagement
Dear Mr. JoergThank you for staying at our hotel. We have read your comments about your stay with us. We are glad that our breakfast is close to your liking, Joerg. We look forward to welcoming you back next time you stay with us. Villa Fontaine Grand Tokyo Shiodome Manager
von einem verifizierten Reisenden aus Kreuzlingen
Veröffentlicht am 09.08.2023 auf Expedia
Kommentar von Hotelmanagement
21.08.2023 von Villa Fontaine Grand Tokyo Shiodome manager, Hotelmanagement
Dear LysetteThank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly, we are striving to further improve our service. We look forward to serving you again.Hotel Villa Fontaine Grand Tokyo Shiodome Manager
von einem verifizierten Reisenden
well connected hotel
Veröffentlicht am 11.06.2023 auf HotelsThe place is well connected through Shiodome station literally under the hotel. I stayed here 5 years ago and since then it seems to have changed a little for the worse. I somewhat remembered bigger rooms. The cleaning has been changed from daily to every 3 days for environmental reasons, which to me doesn't make sense in a country where every cookie is in a separate packaging. Plus our stay was 4 nights and the room was not cleaned after the 3rd night. However you can request cleaning earlier if you wish. Apart from that a great hotel with very friendly staff and good service.
Kommentar von Hotelmanagement
29.06.2023 von Hotel Villa Fontaine Grand Tokyo Shiodome, Hotelmanagement
Thank you for your royalty and comment regarding your recent stay at Villa Fontaine Grand Tokyo Shiodome. As we strive to provide the best possible service to all our guests your comment is extremely valuable to us. I have shared your comment with the team and will take any necessary further steps to ensure an improvement. Once again thank you for the time to give us your feedback. We are looking forward to welcoming you back in the not too distant future and in the mean-time please do not hesitate to contact us if I can be of any further assistance to you. With kind regards, Hotel Villa Fontaine Grand Tokyo Shiodome Manager
von einem verifizierten Reisenden
Veröffentlicht am 05.01.2020 auf Hotels
Empfang sehr freundlich, alle sehr hilfsbereit, gute Lage, schöne Lobby, gutes Frühstück, aber Zimmer relativ klein und internet wirklich sehr langsam
Kommentar von Hotelmanagement
08.01.2020 von Hotel Villa Fontaine Tokyo-Shiodome Manager, Hotelmanagement
Dear Mr. /Ms. Aliouhane
Warm greeting from
We are relieved to hear that you had a comfortable time here.
In our hotel, breakfast contents were renewed.
So far, guests are satisfied with our new breakfast.
We are really sorry for making you feel uncomfortable using Wi-Fi.
When a lot of customers use Wi-Fi at the same time, sometimes it is difficult to access.
We keep your comment as a valuable opinion to improve our hotel’s service.
We look forward to serving you again.
von einem verifizierten Reisenden
Veröffentlicht am 23.12.2019 auf Hotels
Kommentar von Hotelmanagement
29.01.2020 von Hotel Villa Fontaine Grand Tokyo Shiodome Manager, Hotelmanagement
Thank you very much for taking your time to evaluate your stay with us.
If you have a chance to come back to Tokyo, please consider our hotel as an option of your accomodation.
We are looking forward to your next visit.
Best regards,
von einem verifizierten Reisenden
Veröffentlicht am 17.12.2019 auf Expedia
Tolle Lage mit direktem Zugang zur Metrostation. Sehr nettes und hilfsbereites Personal. Gutes Frühstück. Zimmer sind sauber und zweckmäßig. Wirklich empfehlenswert.
Kommentar von Hotelmanagement
08.01.2020 von Hotel Villa Fontaine Grand Tokyo- Shiodome manager, Hotelmanagement
Thank you very much for staying with us.
We are very pleased to hear that you enjoyed your stay at our hotel and your warm compliments.
If you have a chance to come to our hotel again, we would be happy to serve you .
Best regards
