Basierend auf 745 geprüften Bewertungen
2,9 Sauberkeit der Zimmer
3,2 Service
2,9 Komfort der Zimmer
2,6 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 27.10.2019 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 06.01.2019 auf Expedia
von einem verifizierten Reisenden
Nicht zum Wohlfühlen
Veröffentlicht am 30.03.2016 auf Hotelsschäbiges Motel aus dem ich nur ganz schnell wegwollte
von einem verifizierten Reisenden aus Alburtis
Veröffentlicht am 26.01.2024 auf Expedia
you get what you pay for. property quite well used, but staff friendly and overall ok for one night
Kommentar von Hotelmanagement
27.01.2024 von Linton RediResponse Specialist , Hotelmanagement
Hi Arnold,Thank you for sharing your thoughts on your recent visit to RED ROOF INN VERO BEACH - I-95. I was happy to read that our friendly staff met your needs. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
von einem verifizierten Reisenden
Veröffentlicht am 26.01.2024 auf Expedia
Nic locations
Kommentar von Hotelmanagement
26.01.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Dear Deborah,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Vero Beach - I-95. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice location. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Total disappointment.
Veröffentlicht am 25.01.2024 auf HotelsI really feel cheated, the photos don't lie, they are retouched so that the place looks bright, new, cozy and pleasant. What I found was a hotel in terrible condition, old, extremely dirty; Both inside and out! There was no soap in the bathroom, there was hair of different types (curly and straight) both in the bathroom and in the bed. The room I requested was Deluxe with one bed and what I received was a disgusting room, without what I needed for my personal hygiene and with two beds. Furthermore, the reservation indicates that the room has access for disabled people and that is not true either because the room was on the second floor without an elevator and without a ramp for a wheelchair. The disappointment was so great that I came in in the morning (paying 25 dollars more to have the room given to me two hours in advance) and handed over the room at 4 in the afternoon. I didn't want to stay until the next day in that unhealthy place!
Kommentar von Hotelmanagement
26.01.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Vero Beach - I-95. I am sorry that your experience did not meet your expectations, prompting your 2/10 score. The situation you described regarding the lack of cleanliness, the condition of the hotel not to your liking and the other issues you listed is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Poor hotel, animal freadly so not quite.
Veröffentlicht am 16.01.2024 auf HotelsOld Pillow to thin, woke up with pain in the neck. Suppose to be a deluxe room. No luxe at all. Mattress not confortable. Bad service at the reception. They try to charge us the room when it was already pay. HAd to argue with the girl at the reception to say it was already pay.To expensive for stay without breakfast. Not recommand all.
Kommentar von Hotelmanagement
17.01.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Dear Marc,Thank you for taking the time to tell us about your stay at the Red Roof Inn Vero Beach - I-95. Please accept our sincerest apologies for the situation you described regarding the less than ideal encounter you had with the staff, the discomfort from the pillow and the other concerns you mentioned which hindered your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 06.01.2024 auf Hotels
Kommentar von Hotelmanagement
10.01.2024 von Xao RediResponse Specialist, Hotelmanagement
Hello Christopher,Thank you for sharing with us. Your review of the Red Roof Inn Vero Beach - I-95 was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management
von einem verifizierten Reisenden
Veröffentlicht am 31.12.2023 auf Expedia
Kommentar von Hotelmanagement
21.01.2024 von Linton RediResponse Specialist , Hotelmanagement
Hello Bashar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VERO BEACH - I-95 and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management
von einem verifizierten Reisenden
Veröffentlicht am 30.12.2023 auf Expedia
Kommentar von Hotelmanagement
02.01.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Hello Eris,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Vero Beach - I-95. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
