Basierend auf 1.334 geprüften Bewertungen
4,6 Sauberkeit der Zimmer
4,2 Service
4,4 Komfort der Zimmer
4,4 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Sehr schönes Hotel mit top Lage
Veröffentlicht am 09.10.2023 auf HotelsSehr schönes und gepflegtes Hotel … super Lage … Housekeeping und Portier sehr freundlich und zuvorkommend … Personal beim Empfang sehr sehr unfreundlich und desinteressiert …
Kommentar von Hotelmanagement
11.10.2023 von Matt Sommers, General Manager, Hotelmanagement
Good day Andrea,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I assure you we will take your feedback regarding our front desk staff and improve by providing additional training. I am so sorry that this was an issue during your stay.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 22.08.2023 auf Expedia
Kommentar von Hotelmanagement
23.08.2023 von Matt Sommers, General Manager, Hotelmanagement
Good day Tobias,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
von einem verifizierten Reisenden
Good location, poor service
Veröffentlicht am 09.08.2023 auf HotelsThe hotel is well located for exploring the sights in DC. Public transport is close, a store with liquor, water and soft drinks around the corner.
Just don’t expect great service here. Lines for checkin might be long and if your have an issue (e.g. a not working room card) they’ll make you wait. I had two separate booking and needed to wait 20min in line to do a second checkin.
Leaving luggage on site until departure is possible, but the grumpy bell man educated us about how „a few“ hours are not six hours. At pickup the (new) bell man didn’t even talk with us, he preferred chatting with his colleague.
Rooms are generally good, just not soundproof to outside (single glass windows). Make sure you don’t get a room to the back and that your a/c doesn’t sound like a diesel truck.
Kommentar von Hotelmanagement
09.08.2023 von Matt Sommers, General Manager, Hotelmanagement
Good day Sebastian,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. The service you received from my team is completely unacceptable and deeply regrettable. We will be taking your feedback to heart and conduct additional training to ensure this doesn't happen again.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 13.08.2022 auf Expedia
Die Zimmer sind eher klein aber sauber und modern! Die Dusche ist groß und sauber! Die Lage der Unterkunft ist super zentral, der Bahnhof und die U-Bahn sind schnell zu Fuß erreichbar! Alles in allem würden wir wieder kommen!
Kommentar von Hotelmanagement
14.08.2022 von Anthony, Hotelmanagement
Danke für die Bewertung. Wir freuen uns, dass Ihnen das Objekt gefallen hat und freuen uns auf Ihren nächsten Besuch.
von einem verifizierten Reisenden
Veröffentlicht am 11.06.2022 auf Hotels
Kommentar von Hotelmanagement
13.06.2022 von Matt Sommers, Hotelmanagement
Good day Thomas,
Thank you so much for rating your recent stay at Yotel Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.
We hope to see you again soon!
In service,
Matt Sommers, General Manager
von einem verifizierten Reisenden
Great for party folks, terrible for families
Veröffentlicht am 28.08.2021 auf HotelsIf you are looking for a kids-friendly hotel, avoid this one at all cost. The dance music from the rooftop won't stop until 11pm; the rooftop pool is mainly frequented by Washington's chic and elegant (most of them not even hotel guests), leaving little room for ordinary people; there is both a hefty security deposit and an extra hotel fee.
That being said, if you are a party-loving 20-something, this hotel is probably for you: stylish rooms, rooftop pool with nightly dance music, gourmet restaurant on ground floor.
In essence, this is a high-end party house dressed up as a hotel.
Kommentar von Hotelmanagement
31.08.2021 von YOTEL DC Management, Hotelmanagement
Thanks for your review, Michael! We are open to all guests and do not cater to a particular crowd, but we are sure potential future travelers/guests will find this review useful. Thanks again for your feedback!
von einem verifizierten Reisenden
Veröffentlicht am 29.02.2024 auf Hotels
Kommentar von Hotelmanagement
07.03.2024 von Matt Sommers, General Manager, Hotelmanagement
Good day Amber,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
von einem verifizierten Reisenden
Nickled and Dimed
Veröffentlicht am 29.02.2024 auf HotelsWell it was the right price point when I booked but when I checked in they charged me a 35 dollar resort fee. My question. WHAT resort? It is BS the pool and deck was closed there are no grounds. It’s a nice motel at best. This fee is a way to look affordable up front and then stick you in the end. I could have stayed at the HYATT across the street for same rate. They tried to charge me 55dollars for an early check in. It was nickel and dimes to death. The room was so small you could not walk across the space without putting the bed up. The front desk was rude and unhelpful and the auto check in and out never worked. Clean but was a fee by fee rip off. Also if you want your true blue pints they will not put your number in at check in you have to book through the jet blue app.
Kommentar von Hotelmanagement
01.03.2024 von Matt Sommers, General Manager, Hotelmanagement
Good day Melinda,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our nightly facility fee includes access to our coffee stations on each floor, a daily 10 food and beverage credit as well as a curated list of exclusive discounts to area attractions and tours in addition to some other amenities bundled together for your use. While it is common practice with loyalty programs that one is unable to book through a third party as well as obtain the valued points or miles that are sought, we apologize that this caused an inconvenience for you. I am so sorry we didn't live up to your expectations. I would be interested in discussing your experience with you in greater detail if you wish so I can attempt to make it right. If your are interested, please reach out to me directly at the hotel.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 29.02.2024 auf Hotels
Kommentar von Hotelmanagement
29.02.2024 von Matt Sommers, General Manager, Hotelmanagement
Good day Kristina,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 28.02.2024 auf Expedia
Kommentar von Hotelmanagement
01.03.2024 von Matt Sommers, General Manager, Hotelmanagement
Good day Aira,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
