Veröffentlicht am 28.12.2023 auf Expedia
The hotel was clean, but on my last day hotel water did not work, I called room service and they just never came up, I checked out without showering. The cleaning lady threw out my Juul pods that were sealed and never opened. The concierge never pick up their calls.
I would not stay here again.
Kommentar von Hotelmanagement
05.01.2024 von Director, Rooms, Hotelmanagement
Dear Tanya,Thank you for staying with us and leaving us a review. We will share your feedback with our team as it is one of the ways we learn from our mistakes and grow. We apologize that you had a negative experience and we hope to have an opportunity to host you again. Thank you,The Watergate Hotel