Although the front desk staff was courteous and professional, the assigned room was not suitable or safe for occupancy. Upon entering the room, there was a strong and unpleasant odor. The bathroom floor felt soft and squishy underfoot, which raised concerns about potential water damage or structural issues. The room was not properly cleaned, with visible dust present throughout.
Additionally, the window frames were deteriorating, and the window tinting was severely wrinkled, making it impossible to see outside. This contributed to an overall feeling that the room was unsafe and poorly maintained.
Due to these conditions, we did not feel comfortable or safe staying in the room and had no reasonable option but to leave and seek alternative accommodations.