2/10 – Ungenügend
Chris M.
12. Juni 2025
Roaches
The property was dated. The kitchen cabinets were in bad shape. Cabinet trim was coming off in many places. The refrigerator had a very strong fish smell. So bad that we spent 1 hour cleaning it out before we put groceries in it. The jacuzzi didn't work and was dirty inside. Spoke with management about jacuzzi but they couldn't get it fixed. They gave us back the jacuzzi depost of 33.00.The ABSOLUTE worst part is the roach infestation we found in the kitchen. We initially didn't see them when we arrived... but about 12:30 am when my daughter went to get some drink out of the fridge... we found them. They were big, little, and all sized between. Pictures will be posted below. Needless to say no one slept the rest of the night. We packed up all of the prepackaged food and threw away the rest. We left earlier the next morning and didn't stay the next night as planned. This totally ruined our weekend and.left me trying to find another house to sleep 12 people on very short notice. We will never stay at this property again and will never use Vacasa again. They agreed to only refund us the cleaning fee of 240.00. PATHETIC!!!So it seems it won't let me post pics... go figure.
Chris M.
Aufenthalt von 2 Nächten im Mai 2025