Verifizierte Bewertung
4/10 – Mangelhaft
David
26. Apr. 2018
Gut: Sauberkeit und Personal & Service
Bad experience at Barcelona Beach apartments
My wife and I were the first guests to stay at this apartment through Hotels.com. There was some confusion with the reservation, and when we tried to confirm our arrival time, we were initially told that they were unsure of whether we actually had a reservation with them or not, even though we had a confirmation from Hotels.com. No one from the apartment tried to contact us before our arrival, luckily we had a local Catalan friend who was able to help us sort things out. The woman who met us at the apartment, Sidonia, was very kind and helpful, she was apologetic about the confusion, but it was still a rather disconcerting experience and overall felt disorganized and unprofessional. The apartment itself is quite close to the beach, however it is on the ground floor and surrounded on both sides by rather noisy streets, so it was impossible to sleep in a bedroom that was not next to the street. The place was clean enough, and the bathroom was nice, but it was definitely overpriced and we would not stay there again. Find another apartment in the Barceloneta area but not this one.
