"On arrival, car park was completely full ( due to an event as later found out) so had to park a fair way down the road until on site car park emptied ... " Mehr
7. Dez. 2021 von Zena Guiton- Reception Manager
We are sorry your stay wasn't as good as you anticipated, we will try to make sure you receive your free upgrade on your next visit but as in the terms of booking this is subject to availability on the day. We will address the issues raised, thankyou for your feedback The Reception Team
24. Sep. 2019 von Vicky Parry
Thank you for taking the time to review your recent stay with us at the Mount Hotel Country Manor. We are really sorry that we have not met your expectations on this occasion. We do have accessible rooms available at the hotel which are available to book on this and other websites, as well as direct with us. Had we been aware of your boyfriends requirements prior to arrival we would have ensured the room allocated would be suitable or we would have advised if there was no availability of this room type. Please be assured that we take your feedback very seriously however if we are not provided with the information either at the time of arrival or during the stay then unfortunately we are limited as to what we can do. If you wish to discuss this further then please do not hesitate to contact me. Kind regards Vicky Parry Reception Manager
28. Apr. 2019 von Vicky Parry
Thank you for taking the time to review your recent stay with us at the Mount Hotel Country Manor. We look forward to welcoming you back again in the future Kind regards Vicky
22. Nov. 2017 von Vicky Parry
Thank you for taking the time to leave a review of your recent stay. We are delighted that you enjoyed your time with us and we look forward to welcoming you back in the future. Kind regards Vicky Parry