2/10 – Ungenügend
Mark K.
29. Juni 2025
VRBO had a system glitch. The owner and host of this property sent me this assuming I left a three star review. I explained to her multiple times that it was a mistake and that I had a great time Claudia persisted that I was lying and that I was not being truthful with her VRBO ended up reaching out to Claudia and explain that the app had a glitch and that I never did leave a bad review. Claudia attempted to apologize, but I wanted to share what she sent me so others can see her awful customer service skills.“ Hello Mark, your nightly rate was 99. Our RV Sites are 65. What you get for the 35 difference is a cabin, a comfy bed, a full kitchen, a bathroom with a shower ( looots of hot water and good water pressure), fast Wifi. We did not charge for your 13 month old. Hope you feel good leaving us a 3 star review ! I will now be be increasing the rate to 150 in order to attract more realistic guests. Have a good day”I couldn’t believe a host would message a client like this. Claudia does not deserve to be a host.
Mark K.
Aufenthalt von 2 Nächten im Juni 2025