Very disappointing stay. At check-in, the front desk agent was distracted and unprofessional, carrying on another conversation while helping me. The room keys didnāt work, and I had to go back and forth to the front desk multiple times, waiting in long lines each time. It took about 45 minutes just to get into my room, which made me late when I already had somewhere to be.
Once inside, the room clearly wasnāt properly cleanedāthere were other guestsā hair products on the floor, a hole in the door, and the toilet wouldnāt flush unless you tried several times. Overall, one of the worst hotel experiences Iāve had. Would not recommend.