2/10 – Ungenügend
Verifizierter Reisender
Geschäftlich gereist
24. März 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not stay here
We arrived the the hotel and waited an hour and a half to check in. There were other guests there who were having trouble checking in because their rooms were not ready, another guest had trouble checking in because the room key was not working and they couldn’t get in the room the lady at at the desk said she could open it with the master key but someone would have to stay in the room till the next day to get it sorted out. Then another guests key opened multiple rooms and was going around checking other rooms to see if the key worked. We finally got into our room and sheets had stains on them . There was a chair in the room that was fabric and it was practically black from filth. The toilet was loose, the shower curtain was shrunk and didn’t cover the whole opening. The mattress on one of the beds definitely lived its life as you could feel the wires. There were people drinking and smoking all night in the parking lot and to top it off we told the lady at the front desk that there was no remote control for the TV, she said she would bring one but she never did. When we checked out no one was in the office because I wanted to make sure they didn’t charge me for the remote control. After our event I tried calling to speak to them about it and the lady at the front desk was so rude and said they were charging us for the remote. Why? I told them it wasn’t there and they want to charge $25 for a remote that was never there. What am I gonna do witha remote for the cheap tv?
Verifizierter Reisender
Aufenthalt von 2 Nächten im März 2025
