"The hotel was spotlessly clean and constantly being cleaned and maintained inside and out. The food was good quality with a wide variety of fresh pro ... " Mehr
17. März 2019 von Inas Sultan
Dear Guest We would like to thank you for your recent visit to Cairo Pyramids Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern. we regret to hear about the problems that you have encountered and failed to meet your expectation in some aspect specially the maintenance and hot water , so please accept my apology for the inconvenient caused during your stay. We have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sultan Quality Control Manager
9. Okt. 2018 von inas.sultan
Dear Mr.Roland We would like to thank you for your recent visit to Cairo Pyramids Hotel . It was truly a pleasure to serve you. Thank you, we highly appreciate your concern, we hope that your stay with us was up to your expectation We look forward to welcoming you again at our hotel and we hope then that we could have the pleaser of making your stay even more enjoyable Sincerely Inas Sulatn
2. Okt. 2017 von inas sultan
Dear Mr.David First of all I would like to thank you for choosing The Cairo Pyramids Hotel We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. However we would like to extend our sincere apologies for the inconveniences that you had encountered during your stay in our hotel, On the other hand, all your valuable comments "negative or positive" had been forwarded and discussed with all concerned to improve, review and also for immediate corrective and preventive actions to avoid reoccurrence same inconveniences. We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Sincerely Inas Sultan