Overall this is a good property in a convenient downtown location. Check-in clerk was an amazing. Check-in valet was good. Check-out clerk was messy, slow & away from desk for 10 mins when we went down, & no check-out valet at 5:30 a.m. so paying extra for valet services was wasted (hubs had broken foot which is why we paid for valet). Walls are paper thin & we heard every footstep & noise made above us, including every flush, shower, & faucet use. Our own walls to our own bath were very thin, offering no privacy. Neighbor left tv on all night but it wasn’t loud, we could just faintly hear it. The room was clean & comfortable. The carpets throughout seemed a bit old, but no tears. One elevator of two did not work. Housekeeping still had cart in hall at 4 p.m. but it was a Sunday so perhaps the weekend had been busy. I never saw a river view but I didn’t walk around looking for it. Our room looked out on other buildings, the valet parked our car, & it was dark when we left in the morning, but I’m sure had it been daylight we would have seen the river. It sits too close to the hotel to have not seen it. Breakfast starts at 6:30, so we weren’t able to use that feature either. In all fairness we were there purely as a place to stay close to a place I was having a medical procedure done at 6a.m. We just needed a clean room, a good night’s sleep & an early valet. The room was clean, the good night’s sleep was constantly interrupted by the neighbors above us, no early valet.
