Pros - location, communication with property manager Cons - bathroom needs to be replaced - tile missing from next to the shower with hole through to adjoining cupboard, bath feels unsafe when stood in it, bath strip hanging off. Bath was unclean with hairs and tidemark. Lisa arranged for cleaner to come that evening which was greatly appreciated, but there was no way that the property had been deep cleaned before our arrival: sticky marks on bedside table, dirty oven door and hob, crumbs in fridge, shower door strip was green due to algae. Also, damaged kitchen worktop, laminate peeling away from kitchen cupboard doors. I have never seen a frying pan so encrusted with burnt on grease so couldn't use it. Broken plug socket in main bedroom, no socket to use one of bedside lights. Stained carpets that really need to be replaced. No guest book / welcome pack (there was some tea, coffee and sugar). Couldn't get standard TV channels unless through the apps. Overall, a really disappointing property.