6/10 – Okay
Lucy
24. März 2025
Verbesserungswürdig: Personal & Service
It was mediocre but not horrendous for the money
Not the best - it was okay. The overall building & grounds are nice. Nice looking restaurant & menu but definitely not cooked to the standard I'd expect for the price - just overpriced and small portions (you know the vibes!). Staff friendly in the restaurant/bar - but staff on the phone not great at answering (within the alloted business hours stated). I had the eco/budget room so I can't complain about the tiny room & single bed etc, but just a warning - you need to squeeze your case in the wardrobe otherwise, there is no room to move. It was okay - there were lots of activities I wanted to partake in but I didn't find it clear to book online etc. When I eventually found the prices of the events, I decided to give it a miss. The grounds are beautiful though and I'm sure the Pilates studio was very nice (looked nice from the outside). They told me to text ahead of arrival but didn't receive confirmation of receipt (confused me as to why I had to do this). Quite old/worn bathroom & general decor within the room. I left 3 days early due to personal circumstances, but didn't feel like I knew what was going on really within the hotel, in terms of facilities available and events taking place.
Nothing horrendous but maybe get a better room than I got (pay more) & don't get as excited about the Colin Nash restaurant as I did.
Lucy
Aufenthalt von 7 Nächten im März 2025
