2/10 – Ungenügend
Mirtha
Geschäftlich gereist
5. Mai 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room carpets was dirty drapes/paper shade could not come completely down I had to put cushion from the sofa at the window for some privacy also the door did not had any security latch so I put a chair behind the door in the event that the door was open I can hear the noise if it open. The next day there was a knock on the door I answer who it is while my door was being open I screamed out the person said sorry I am maintenance he left and later that evening I went to the front desk and reported that incident I was given some lame excuse and that will not happen again. The 3rd day I was sitting watching TV the door open I was not completely dressed so I screamed and cried out and whoever was on the other side of the door went away. I went look at the peak hole and could not see anyone in the hallway. I contacted the front desk I was told by the clerk that she's she just came to work and don't know what's going on I told her that I did not feel safe and I would like check out she said that I paid through a third party I can check out if I want to after that conversation I tried calling other hotels there was no availability. I called the front desk the clerk said that she spoke with her manager and the manager said that no open my room door I asked to speak with the manager and I was told she left for the evening. I decided to call the police department to report the incident. That's the worst hotel I've ever stayed in I will never stay at another holiday in hotel.
Mirtha
Aufenthalt von 4 Nächten im April 2025