Unable to get enough towels (allowed 3 for two people) Not enough coffee, no coffee after breakfast, no lids for coffee, no coffee in room. Elevator was unsafe, did not work correctly. Elevator had gang writing scratched into it, glass was broken. Homeless people used motel to live in, had fights at night, stomping on top floor. Trash over overflowing in hallway-bags of trash stacked next to it. Our floor smelled of Marijuana. We asked for another towel, told only allowed 3. My mom and I have long hair and need a large towel our hair.
I have fibromyalgia and use a large, flexible, ice pack. We were in town moving my mom out of her home, getting it ready to sell. I accidentally left my ice pack in the freezer in the hotel after check out. After we were done at her house, we went back to retreated it and were told, rudely, that it was too late because the room was rented out. No resolution provided. I would not suggest this motel for a stay. Not managed well at all. They don’t care about their guests.